Current lead time?

29 June 2016, 10:11 UTC

@tobor24
It seems FM ships more or less directly now

30 June 2016, 14:43 UTC

Does FM still email tracking info updates when they ship? I ordered mine about a week ago and haven't heard anything yet. I was hoping to hear something a day or two after my order.

30 June 2016, 15:30 UTC

@tobor24 I think so. You should email support directly to be sure nothing got mixed up. If it did, the sooner they know, the sooner they can clear it up and the sooner you'll be riding.

30 June 2016, 15:36 UTC

@tobor24 Yes they do. I am still awaiting the arrival of my OW fender after getting the shipping notice.

30 June 2016, 15:38 UTC

@tobor24 The fenders have been on back order recently.

30 June 2016, 16:03 UTC

you know whos not on back order when it comes to fenders... @njcustom ...lol shameless plug season

30 June 2016, 16:05 UTC

@Dark_Knight I knew that comment would show up.... LOL

1 July 2016, 04:31 UTC

A friend ordered his on June 24th and has not received tracking info as of the 30th of June.
We are in the Bay Area.

wr420

1 July 2016, 15:53 UTC

FYI, I emailed support for an update and received the following reply. I placed my order on 6/24.

"Thank you for reaching out and congratulations on your order! We recently had a spike in demand due to the approaching long weekend and holiday. This created a short backorder but your board is due to ship next week! As soon as it ships you'll receive a confirmation email containing your tracking information."

1 July 2016, 15:56 UTC

@tobor24 Oh wow... they've been shipping from reserves for the past 5 months! They must've had a pretty big spike to fall behind again.

1 July 2016, 18:01 UTC

A friend ordered his on June 24th and has not received tracking info as of the 30th of June.
We are in the Bay Area.:

Just heard from support also and they say it should ship 7/5.

Support response:
"Thanks for checking in and congratulations on your board! Your board will be shipping out next Tuesday and you can expect a confirmation email with your tracking information. Please let me know if you have any other questions. "

So just under 2 week lead time currently.

wr420

15 July 2016, 21:44 UTC

I just ordered one this past Sunday (07/10/16). I had not received any shipping info so I followed up with Support and received the below response this morning.

"Thank you so much for reaching out and congratulations on your board! You can expect your board to ship out by early next week. Once your board is released from our factory, you will receive a confirmation email with your tracking number so you can watch your board's progress as it arrives. Please let me know if you have any other questions! "

18 July 2016, 18:28 UTC

@joelth I ordered mine on 7/11 and haven't received a response yet on shipping. Thanks for the update. Hopefully they come this week!

18 July 2016, 23:20 UTC

I highly suggest finding a distributer. Buy from an actual store and you have it the very same day! Got the fender too! That's what I did and really loving it. Got mine 2 days ago now.

Otherwise I suggest Amazon they also sell them, better shipping costs too.

22 July 2016, 03:56 UTC

Ordered: Saturday - 7/16/2016
Shipped: Thursday - 7/21/2016

Shipped essentially the same week. In less than 4 business days it was on its way. :D

23 July 2016, 04:38 UTC

Thanks for the info. I'm guessing if they just shipped a batch two days ago I might be waiting a while, then. Hmmmmmm. I suppose that gives me a little time to think about it.

23 July 2016, 16:20 UTC

@cherry Or it could mean that they're getting caught up again. They had lead time down to 24 hours after each order for several months, up until recently.

23 July 2016, 16:57 UTC

I just had mine in for repairs and got it back yesterday.
I shipped it on the July 11th an they received it on the 13th.
I got it back on the 22nd.
Happy to be riding again.
wr420