Motor stays engaged when jumping off

23 March 2016, 15:46 UTC

There's really nothing at all mysterious about this, its just a mechanical sensor in the foot pad and as with any mechanical switch, its going to be bad or go bad at some point and need to be replaced, that's why they sell the replacement pads. We've got two onewheels here and just had to order new pads for one of them because of this issue. But one thing we've learned from this is that there is always the potential for the foot pad sensor not to register a two foot jumping dismount, so it would be prudent for all onewheelers to assume this could happen and to not dismount the board in a way that could let it take off into traffic or god forbid into some unsuspecting pedestrian. So in other words, in the rare case that someone does need to do a two foot jumping dismount, they just need to be prepared to grab the board before it has a chance to take off, this is no big deal and should and does become second nature. Another thing worth noting is that the two foot jumping dismount should almost never happen to begin with at least for anyone who's been on the board for more than a day or two. When we see this practice continue its always because the rider has trouble lifting their heel enough to disengage the pad switch when trying to do a normal dismount and thus finds themselves in an awkward ballet looking move with the board still engaged. THERE IS A VERY SIMPLE SOLUTION TO THIS PROBLEM just rotate your lead foot at the heel to get your toes a little further to the front of the pad before your lift your heel to disengage the pad. This becomes second nature after a bit and virtually eliminates the need for a two foot dismount except in the case of an off balance fall in which case the board almost always flips or goes wonky and is thus not in a position to take off on its own even if the foot pad switch were to stick...

23 March 2016, 23:27 UTC

@SeaP90d I've done plenty of two foot jump dismounts and so have the people I've let ride and my board had always disengaged immediately. I'd say this is not something riders should worry about but if it happens, stop riding and contact support asap. They will help fix the board. This problem is not something any of us should have to worry about nor does fm want any of us to have boards that do this even randomly.

23 March 2016, 23:38 UTC

@spring the whole double in speed aspect that you are reporting is an entirely new and different issue than the board not disengaging while off sensors. The only reason the board would speed up unexpectedly is because of pushback which can end very badly if you don't relent and slow down. Normally though this is a big issue in classic mode and not in extreme. Classic pushback starts when the motor still has a lot of capacity so if you fight it, it will keep speeding up until you are basically riding nose up and tail down until you bail. Extreme pushback starts at a point where the motor doesn't have enough capacity to increase speed when you fight pushback so the rider can either balance on the edge of balance/nosedive or slow down. Not sure what happened to you but I would think the increase in speed and board taking off are two separate issues unless this is something totally new.

30 June 2016, 21:31 UTC

This post is deleted!

30 June 2016, 21:32 UTC

@AK1122 and @spring Was your problem solved? One of my boards is in warranty now for this issue, but so far they apparently could not find anything wrong :-( I had both the motor taking off after 2 foot dismount from a dead stop and the more worrisome board taking off while you are simply riding straight on smooth pavement and in control. This board was practically new straight out of the box when I discovered it didn't behave like my other one.

1 July 2016, 01:07 UTC

@spring
Have to agree. Riding in extreme near pedestrians is risky. Not worth hurting someone and possibly getting sued.

1 July 2016, 10:05 UTC

@frotozoa said in Motor stays engaged when jumping off:

@spring
Have to agree. Riding in extreme near pedestrians is risky. Not worth hurting someone and possibly getting sued.

I don't agree, I don't have any problems with that, I can ride and manouvre at 1km/h without any problems or risking to hit people.

It just takes practice!

1 July 2016, 13:59 UTC

@frotozoa Yeah, that's opposite of the reality. The more experienced riders always try to steer beginners away from using Classic shaping at all. EVER. This is because the pushback (sudden speed-up) comes way too early and catches most riders off-guard, often resulting in a crash. This is not the type of board behavior anyone should want in crowded areas. Beginners who can't control their board shouldn't be riding in crowded areas anyway.

1 July 2016, 16:18 UTC

@thegreck
I think you meant the opposite of your reality.

1 July 2016, 17:33 UTC

@frotozoa said in Motor stays engaged when jumping off:

@thegreck
I think you meant the opposite of your reality.

Which part of what I said do you think isn't accurate? It's based on facts about how the Onewheel operates, lots of user experiences that have been posted on this forum over the past year, and having hundreds of miles of experience riding my own Onewheel.

10 July 2016, 01:57 UTC

I had this issue. It was no joke and actually pretty scary. I questioned if this 25lb board was a huge liability.

Contacted FM about the issue. They sent me a new sensor. I just recently replaced the sensor.

It's like having a new board. So far easy disengagment and no ghost rides.

10 July 2016, 16:51 UTC

@lieutenantglorp said in Motor stays engaged when jumping off:

@AK1122 and @spring Was your problem solved? One of my boards is in warranty now for this issue, but so far they apparently could not find anything wrong :-( I had both the motor taking off after 2 foot dismount from a dead stop and the more worrisome board taking off while you are simply riding straight on smooth pavement and in control. This board was practically new straight out of the box when I discovered it didn't behave like my other one.

I'm happy to report the 2 problems with one of my boards seem to have been solved :-) FM report says they replaced the sensor foot pad and recalibrated. So far so good.