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  • S
    SkateFirst.SamT 19 August 2015, 19:45 UTC

    I have the exact same problem megabuen0
    Im overnighting it to the factory ASAP

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  • jeff8v7
    jeff8v7 8 September 2015, 02:16 UTC

    For the 16 blinking problem I had, I ended up sending the board back to FM for repair. They said they adjusted some loose parts, and dropped in a new battery. The firmware upgrade that I thought may have caused the problem was reportedly just coincidental.

    Cool part is that FM paid for everything - even international shipping. I don't think that's their normal policy, but I was very polite and patient - which is the best way to get good customer service IMHO.

    They were sometimes fast / sometimes slow with responding to emails. I just politely kept asking for updates - and they took great care of me.

    Riding in Tokyo since 2015... OW/OW+/OW+XR 3000km...

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  • B
    Bart 11 September 2015, 10:55 UTC

    hmmm I seem to have hit the 16 blinks issue as well just now...

    went on a ride, all fine, came back home with battery at 2%, so put it on the charger, had lunch, and after lunch was planning to go riding again but saw the board blinking... checked the app: still at 2% charged, doesn't show it is plugged in. When I take the charger out and turn the board on it works fine - ie no blinking and the board will start and balance and ride... but when I put it on the charger it gives a couple of normal slow blinks as it normally does when you turn the charger on, and then it switches over to the 16 blinks...

    will leave it on the charger for a bit but looks like I'll need to contact support... :-/

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