OW+ Fulfillment status (Chart) [Updated 7/1]

15 June 2017, 00:18 UTC

@simtech said in OW+ Fulfillment status (Chart) [Updated 6/12]:

The curve seems to have flattened out some. But on the bright side it's still showing a 26 June shipping date.

Since this new tracking has started has anybody seen if the date shown actually has a OW ship?

I haven't seen it. I do know 10,4xx is delivering today or tomorrow for a friend of mine.

That's the highest number I've heard of shipping

15 June 2017, 02:30 UTC

@keithers in the other thread 10,5xx got notified for shipping today...so they are still shipping. about 600 away for me. Still showing an estimated ship date of 26 june. Im not sure I believe that now seeing they are only on 5xx. Though I bet most orders now are likely not people on this forum and I don't do fecesbook to know what's going on there.

15 June 2017, 03:28 UTC

now i'm more than a bit disappointed
like a lot of other folks tonight
july 13th just became july 26th
i guess CLOSING DOWN and PARTYING in VAIL wasn't the smartest CORPORATE decision
very aggravating

15 June 2017, 05:55 UTC

@spalding12 I second that. I am order 1109* and I was sitting comfortably at 6/23, until today, where I slid to 6/26, then later, 6/27. And it suspiciously happens the week after RFTR. Hmm.

15 June 2017, 09:55 UTC

The only other possibility is that somehow a defect has been found in the new boards, and they had to stop production. Maybe all this complaining about the battery management system (BMS) being faulty is true and the supply chain of new products is such or the time to have more research and development is such that production had to slow down. I have never been a conspiracy theorist, but there has to be some reason my board's estimated date of shipping increased by two weeks in 1 day. It sure would be nice if somebody would say something, but we all know that will never happen

15 June 2017, 12:30 UTC

As with the rest of you, my date just dropped too. I'm 11373 and went from 6/26 to 7/3 in the blink of an eye. Hoping they get things on track and ramp up production!!

15 June 2017, 12:33 UTC

they really better comment on this issue or it's a public relations disaster
was it the FRIVOLITY IN VAIL?
was it the DISCOVERY OF SOMETHING THAT NEEDED TO BE FIXED?

THEY are the ones who decided to show everyone the EXPECTED DATE OF SHIPPING
so... something must be said

15 June 2017, 16:07 UTC

121xx. Ship date went from July 13 to July 18. Summer will be over by the time it arrives. Huge bummer.

15 June 2017, 19:28 UTC

Any shipping updates? Pretty bummed about the etas slipping, hoping to see at least someone saying they're having a board shipped today, otherwise it may be some kind of manufacturing problem. Also, I think it's effing hilarious that they still show 'Shipping July 2017'. Yeah right. When I ordered mine it said shipping may, I'll be lucky if it ships at the dead end of June.

15 June 2017, 19:41 UTC

11,94x jumped from July 10th to July 13th...:'(

15 June 2017, 19:57 UTC

@tomflord I posted my actual order number and then realized that my email address was easily accessible. Not sure why there is a fear of posting the order number - not sure what people could do, but you never know.

16 June 2017, 01:27 UTC

@merophosis respekt ✌🏼🤙🏼

16 June 2017, 01:30 UTC

@keeevin Mine slipped last night to June 30th from the 26th, then today went to June 27th. Just checked it now and its June 23rd. I think as these times get closer it will narrow down and stay constant.

16 June 2017, 04:39 UTC

I’m order 1095X. My order hasn’t changed and has been constant at June 21st. Today I also saw that my Onewheel has entered production. I can’t wait!!!

16 June 2017, 15:32 UTC

Mine has been trickling to a later date too. 11,8xx, my friend's 10,4xx has been delivered

16 June 2017, 22:29 UTC

@keithers said in OW+ Fulfillment status (Chart) [Updated 6/12]:

Mine has been trickling to a later date too. 11,8xx, my friend's 10,4xx has been delivered

I think my expected delivery date dropped another 3 days today...seems like a consistent slowdown :(

16 June 2017, 23:23 UTC

@keithers that's strange, mine has went down and stayed down. Keep the faith its almost time! Mine still shows next Friday for 11,110. Im hoping Monday it will switch to in production. Mine too went up but has come back down to even lower than the normal for me. So don't look to much into it. I know its hard as I too look like every stupid hour. hahaha

17 June 2017, 04:59 UTC

I have dropped from June 26 to July 4 in the last couple of weeks. Hoping for a bump up soon! Working on patience is not easy, but it's all good.
Order #1137*

17 June 2017, 16:57 UTC

@Colorado17 said in OW+ Fulfillment status (Chart) [Updated 6/12]:

I have dropped from June 26 to July 4 in the last couple of weeks. Hoping for a bump up soon! Working on patience is not easy, but it's all good.
Order #1137*

I have dropped from July 6th to July 14th with 11,8xx as order

17 June 2017, 22:16 UTC

Yeah like they are gonna ship July 4th. Pfft...mine went from the 23rd to the 26th of June for order 11,110..im guess the system is automated but still. Can't believe it fluctuates like it does.

18 June 2017, 04:11 UTC

@simtech agreed! It's definitely aggravating.

19 June 2017, 16:23 UTC

Anyone get any shipping updates so far today? Im 1109* so im freaking close...but my date has been swinging from June 23rd to June 28th, just eager to get an idea of where they are at.

19 June 2017, 16:52 UTC

Right there with ya @keeevin! I'm right behind you and I moved from the 23rd to the 26th. So waiting anytime this week to see it go from "in the queue" to "in production"...any day now I'm sure!!

19 June 2017, 21:27 UTC

This post is deleted!

19 June 2017, 22:06 UTC

11,11x here - mine says it's shipping the 26th. So close...every time I see an email I get super excited, only to be the sorely disappointed.

19 June 2017, 22:46 UTC

@Nothinbcwh Im the same way. I just told my wife this weekend I want to set my email up to only get notifications from FM because every email that comes in my heart start racing only to be let down by some stupid email. hahaha its close man! I to am 11,11x haha

19 June 2017, 23:32 UTC

well.....IT IS CHANGED TO IN PRODUCTION with a ship date of this Friday!!!!!!!!!!!!!!!!!!!!! order 11,110 @keeevin @Nothinbcwh

20 June 2017, 05:48 UTC

@simtech awesome, mine too! Though I never received an email like some other people, at least it's in production. It also moved up to the 23rd !

20 June 2017, 14:27 UTC

@keeevin said in OW+ Fulfillment status (Chart) [Updated 6/12]:

@simtech awesome, mine too! Though I never received an email like some other people, at least it's in production. It also moved up to the 23rd !

I didn't either. I think the email is for the shipping notification.

20 June 2017, 23:55 UTC

mine has moved from a 7/6 shipping date to now all the way down to 7/17...slowly creeping further back :(

21 June 2017, 00:55 UTC

@keithers said in OW+ Fulfillment status (Chart) [Updated 6/12]:

mine has moved from a 7/6 shipping date to now all the way down to 7/17...slowly creeping further back :(

yeah I feel you man...I just checked mine it has went from In production shipping 23rd june to in the queue shipping 27 june! what the heck how can it go from in production to in the queue?? sigh...It will come in time but dang im ready!

21 June 2017, 02:41 UTC

@simtech mine did the same thing. I'm 1108x

21 June 2017, 05:45 UTC

11,94x bumped up to July 18th now, about a week ago or so it was July 11th, then moved to 14th, now 18th. I don't like this pattern!

2 July 2017, 08:23 UTC

@dcblacklion said

The FM site now says "Ships in 6 Weeks."

@keithers said

Yeah I believe the true "purchase to ship" date is somewhere in the ballpark of 9-12 weeks

And people that ordered in January thought they'd have to wait at most 60 days and ended up waiting anywhere between 90-120 days. Interesting...

2 July 2017, 12:22 UTC

@SeattleCommuter said in OW+ Fulfillment status (Chart) [Updated 7/1]:

@dcblacklion said

The FM site now says "Ships in 6 Weeks."

@keithers said

Yeah I believe the true "purchase to ship" date is somewhere in the ballpark of 9-12 weeks

And people that ordered in January thought they'd have to wait at most 60 days and ended up waiting anywhere between 90-120 days. Interesting...

In the end it was frustrating but to quote our local coach "it is what it is". Two options, cancel the order or wait it out. I guess this whole thread is based on venting and hoping... haha, it may help you mentally but your board will ship when ready.

My 4 week shipping estimate turned into 3 months. Sucked but board made it. I did not count my board as shipped until I had the FedEx tracking number. Just think, FM is just helping build hype...

2 July 2017, 16:57 UTC

@skyman88 What's interesting to me is how the numbers are practically the same. I wonder if they purposefully give ETAs that are roughly half of what it should take. Or if they figured that going over double the expected wait is the threshold where they start to lose too many clients.

6 -> 9-12
60 -> 90-120

I guess I'm trying to rationalize why they've been giving misleading ETAS since January and why they haven't tried to fix it... Or why they've yet to improve their PR in a satisfactory manner...

It's like FM gave up on ethical marketing practices... Just cuz? Surely, there's got to be a reason... Right?

I'm just saying, by now their Marketing team should be fully aware that they're pissing off their customers. I actually met a guy in Seattle who really wanted to try a Onewheel, so I let him try mine. Turns out he totally geeked out on it and tried to find all the info he could. He had even looked at this very thread! So why didn't he purchase one? Because he was under the impression that they would never catch up with orders. Their 💩 marketing is hurting their sales and makes me seriously question wether they're the entity that will make the Onewheel a mainstream sport...

Insanity: doing the same thing over and over again and expecting different results.

2 July 2017, 18:48 UTC

I agree. My only thought is that maybe upgrading their production capabilitues was going to be too expensive, and order purchase rates are probably leveling off, so they don't want to do anything that would deter people from ordering, so they leave it at 6 weeks, even though it's not true in any way. And I think as long as there is no SERIOUS competition, they have the market cornered, and can continue on with their poor expectation-setting. But once another American startup starts producing a quality product that is very similar, they're gonna have to turn things around for sure...

3 July 2017, 03:59 UTC

@SeattleCommuter @keeevin I completely agree with your observations and questions regarding how FM predicts ship dates.

Maybe it's simply optimistic thinking/planning on their part. But they are consistent to your point, so should set a better expectation from day 1.

3 July 2017, 14:53 UTC

Any updates on recent shipping? I am #1138X. So close!!

3 July 2017, 17:10 UTC

@OnewheelOneLove said in OW+ Fulfillment status (Chart) [Updated 7/1]:

@dcblacklion Yup. My order number is super close to yours. When I placed my order, the site said "Shipping in June." With a couple of days, the estimate was 7/12. My present estimate is 7/21. The FM site now says "Ships in 6 Weeks." Hmm. I placed my order five weeks ago and still have an "estimated" three to go. It's a shame that they can't just be real about the shipping. They certainly didn't hesitate to take my money, yet they haven't once emailed me about delays -- much less reached out to apologize. Awesome tech backed by awesome customer service is what really makes for a great company.

What order is yours? I am 11,8XX and my estimate has now stayed pretty firm at 7/19 for probably the past week or so. I started at 7/6, but slipped all the way down to 7/19 and it has stayed there.

4 July 2017, 01:50 UTC

1137x here. Bumped up today. Est Mated for July 6. @skyman88

4 July 2017, 01:50 UTC

Estimated*

4 July 2017, 02:54 UTC

@SeattleCommuter It appears seattlecommuter has been banned. In going through his posts, I can find no reason for this except speaking the truth in his last post. If this is the case, then this may not be the kind of company I want to be doing business with. Anybody able to think of any other reason they might have banned him?

4 July 2017, 16:29 UTC

@stkeesee said in OW+ Fulfillment status (Chart) [Updated 7/1]:

@SeattleCommuter It appears seattlecommuter has been banned. In going through his posts, I can find no reason for this except speaking the truth in his last post. If this is the case, then this may not be the kind of company I want to be doing business with. Anybody able to think of any other reason they might have banned him?

Why would you think he's banned? He said he's been busy with work and other projects

4 July 2017, 16:33 UTC

@keithers said in OW+ Fulfillment status (Chart) [Updated 7/1]:

@stkeesee said in OW+ Fulfillment status (Chart) [Updated 7/1]:

@SeattleCommuter It appears seattlecommuter has been banned. In going through his posts, I can find no reason for this except speaking the truth in his last post. If this is the case, then this may not be the kind of company I want to be doing business with. Anybody able to think of any other reason they might have banned him?

Why would you think he's banned? He said he's been busy with work and other projects

Dang that sucks, I just scrolled up and saw the banned tag. He's been super helpful with his charts and stuff. Happy 4th of July everyone!

4 July 2017, 23:44 UTC

How heavy is the package? Mine says 35lbs and will be delivered by EOD July 5th on FedEx.com. 1114$

5 July 2017, 02:50 UTC

@BabaBooey said in OW+ Fulfillment status (Chart) [Updated 7/1]:

How heavy is the package? Mine says 35lbs and will be delivered by EOD July 5th on FedEx.com. 1114$

35lbs..thats it. Mine will be delivered tomorrow as well.

5 July 2017, 17:13 UTC

So am I accurate in estimating that FM is currently around 11,300 in shipped orders?

5 July 2017, 18:33 UTC

For people that have purchased the bundle and have received their boards...

Did you receive your fender and nose and tail plates ahead of time, or after you received your board?

I planned on waiting to ride it until I had all the pieces. I am still slated for a 7/19 ship date with order 11,8xx but was really hoping that I would receive all the pieces at the same time.

5 July 2017, 18:37 UTC

I'm 1137x and my estimated ship date is tomorrow, for what it's worth. @keithers

5 July 2017, 19:52 UTC

@Colorado17 said in OW+ Fulfillment status (Chart) [Updated 7/1]:

I'm 1137x and my estimated ship date is tomorrow, for what it's worth. @keithers

Thanks, that is super helpful. I'm just trying to gauge where I am at overall. I thought i was going to be out of town when it got delivered, but the shipping date has slipped past my trip, so my actual expectation is to probably receive mine in the beginning of August (since 7/19) is the ship date on the tool today.

5 July 2017, 21:27 UTC

@keithers I got my OW+ today around 1:00pm. #11142. Did not receive the fender and extra skids tho. I still rode for a bit and then it started pouring. If it was a drizzle, I'd still be out there.

For others out there, it seems when your tracking date jumps a week, it turns from your "shipping" date to your "delivery" date. Once my OW shipped, the date changed back to the shipping date on the tracking page. Hope that makes sense and eases any anxiety. Cheers!

6 July 2017, 00:15 UTC

Getting mine shipped to canada anyone have a timeframe for how long it took to receive? I'm 11555 hoping it ships next week.

6 July 2017, 13:33 UTC

Confirmation and label generated #113**

6 July 2017, 14:36 UTC

In production means nothing. Mine went in and out of production for almost 2 weeks. Once estimated shipping is within 6 days it goes to in production. When the date slides later than 6 days it will say in the queue again. It's all automated and there for a show. So not to sound down but don't get to hung up on it. I was the same way trust me! The only good thing is that you know it's starting to get real close.

6 July 2017, 16:33 UTC

@aberr what is your order number? 113?x. I am 11,38x and my date went from July 6 to July 10 yesterday.

6 July 2017, 17:10 UTC

@SSI 1132*

I wonder if there are dedicated dealer production days...

6 July 2017, 18:51 UTC

my estimated date is 7/12 so i guess its the 6 days thing. Ugh i'm so depressed

6 July 2017, 19:51 UTC

11273 shipped on July 4th.

@Smiles FedEx to Canada appears to be about 7 days. Shipped Tuesday, scheduled to arrive next Tuesday.

6 July 2017, 20:49 UTC

@keeevin said in OW+ Fulfillment status (Chart) [Updated 7/1]:

@simtech So, I called the customer service hotline, and it rings and rings, then says to leave a message and I'll get a call back...then hangs up on me before I can do anything. I understand if they're closed they're closed, but WTH...there are just perpetually deeper and deeper levels of frustration going on.

Whats the status for you? Mine was delivered today.

6 July 2017, 23:30 UTC

Fender and extra skids delivered today

7 July 2017, 01:20 UTC

@simtech awesome man, glad to hear it! Mine, however, didn't actually ship until this Monday...it sat in 'label created' status for 5 days 😝but the ETA is tomorrow. We shall see.

7 July 2017, 02:27 UTC

@keeevin dang man that sucks, but your getting it tomorrow and trust me..it was worth the wait! Too bad its nasty dirty already, the clean looked good on it.

7 July 2017, 03:41 UTC

Well, so much for estimated shipping on July 10. I just received shipping confirmation. I'm order 1137x.
I'll notify again when I receive it. Good luck to the rest of you still waiting! I hope we are all riding very soon!

7 July 2017, 03:42 UTC

@keithers said in OW+ Fulfillment status (Chart) [Updated 7/1]:

For people that have purchased the bundle and have received their boards...

Did you receive your fender and nose and tail plates ahead of time, or after you received your board?

@keithers said in OW+ Fulfillment status (Chart) [Updated 7/1]:

Thanks. I wonder why they don't ship out bundles assembled? It would probably shave 30 % off of shipping costs

As far as I know, they were shipping fenders and bumpers when available and for many of us it was before the boards were produced/shipped. The OW+ box comes packed/protected by a basic cardboard box. I'm guessing those have been ordered to perfectly fit the OW+, so I'm guessing there is no easy "bundle" option.

@keithers said in OW+ Fulfillment status (Chart) [Updated 7/1]:

So am I accurate in estimating that FM is currently around 11,300 in shipped orders?

Yes but I believe OW+ orders started in the low 7,000's... and bumpers, fenders and V1's (maybe?) are all included in the spread of tracking numbers.

7 July 2017, 10:55 UTC

@keithers said in OW+ Fulfillment status (Chart) [Updated 7/1]:

For people that have purchased the bundle and have received their boards...

Did you receive your fender and nose and tail plates ahead of time, or after you received your board?

I bought the bundle and just got my board yesterday. I thought it would all ship together and was surprised to realize that the fender and bumpers haven't shipped yet.

7 July 2017, 12:32 UTC

Order number 1138* got my shipping notice. Cant wait!

7 July 2017, 13:03 UTC

This post is deleted!

7 July 2017, 13:06 UTC

@dcblacklion typo.. my number was 121xx. Still went from early July to July 25, nothing changed. Irritated.

7 July 2017, 18:55 UTC

Order #1121* ordered 4/28, shipped 7/3, received 7/5. Just in time for the 4th of July holiday! Not. LOL

Oh well I'm just glad I finally got it 9.5 weeks after ordering. Loving it.

Estimated delivery was pretty consistently 6/28 and then about a week before that changed to 7/5.

8 July 2017, 03:32 UTC

Order 1109* arrived finally. Was an excruciating wait, with a lot of perpetual disappointment in terms of failed expectations on arrival time....but it was definitely worth it. It rides like nothing else, and was super easy to get the hang of. I can tell I'll be putting miles on this thing very quickly.

8 July 2017, 17:13 UTC

I got tired of waiting, was order 12something. I was luck to get one shipped from https://www.tulasports.com/ not sure how many they received but wanted to give you guys heads up that it might be worth giving em a call.

10 July 2017, 22:57 UTC

Anyone get tracking numbers today? I'm 11,600 and should be shipping any day now.