Clicking once per revolution on heel side turns (Update: serviced & resolved)

[A Former User]

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[A Former User]

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[groovyruvy]

@rk_d take no offense, I'm just letting you know what my observations are. It's either what I described previously, or just as you came to that almost full stop and starting moving forward, you rolled over an uneven line or crack in the sidewalk, that triggered a surge kick of power (by virtue of the Andromeda update) which you weren't prepared for, the nose got pushed down with the misbalance and you fell. I've helped several new riders diagnose issues that they attributed only to the board malfunctioning, and in every case except one (when we were able to positively confirm faulty front footpad sensors) it's always been rider error. There's always been a strong measure of denial that it could be anything but a board malfunctioning, but after I rode their boards with no issues, they were able to accept 'hey, maybe it is me'. Guess what I'm saying is that the first step to resolving this is to at least consider the possibility it's rider error; that and let another experienced rider try and replicate what you're experiencing. If they can do that then absolutely there's an issue with the board. This is separate from the other issues you reported: I had a hard time hearing the clicking noise but I did hear it, that's not typical. Have you tried tightening the Allen bolts on the side of the rail? On rare occasions I've had something similar only it disappears for no rhyme or reason fairly quickly. Regarding FM's non-response, that's unacceptable. Seems like their customer service is either world-class or very slow / non-responsive.

[A Former User]

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[A Former User]

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[thegreck]

@rk_d There are no sensors on the back footpad, it’s just a piece of wood with grip tape. There are two on the front pad: one for the heel and one for the toe of your leading foot.

Those sensors are the only thing that the Onewheel uses to figure out if you’re trying to dismount (or if you’ve actually left the board).

[goodblake-eskate]

@RK_d First of all I have not read through this whole posts so forgive me. However from what I did read and watched, I would agree @thegreck that is was likely rider error on the fall. It possibly could be the disengaging of the sensors, but I think it was trying to change directions / accelerate too fast right off the bat. I think its the second primarily based on your front foot placement which is way too far on the end of the board. Having your foot that far on the end causes significantly more strain on the motors and therefore I bet that combined with trying to accelerate fast caused it to nosedive on you. Try moving your front foot much closer to the tire, focus on staying centered to the backside of the board, focus on pointing your front foot down versus leaning forward (aka keep your weight back), and be more gradual in your accelerations until you get more comfortable with the limits of the board. I almost sold my board after the first few weeks primarily due to having my foot to far forward. It will make a world of difference.

[thegreck]

@goodblake-eskate Actually I was just correcting him saying that there were sensors on the front and back footpads of the Onewheel, @groovyruvy said it was likely user error (I agree, but wasn't the one who said it).

[A Former User]

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[thegreck]

@rk_d Do you ride regular or goofy? Because by the looks of it, you ride goofy, but you're riding with the wrong end of the board forward, so you've got the sensors under your back foot instead of your front foot. Which means when you're taking off from a stop, instead of putting pressure on the sensors as you would if they were in the front, you risk taking pressure off of them.

If this is the case, that could explain what's happening here.

[A Former User]

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[thegreck]

@rk_d You should sell it and get a Segway.

[A Former User]

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[Gadgetrider]

@thegreck He is not riding goofy. You can tell because when he fell off the board, the board settled to it's default position - front footpad up. The back part of the board is heavier than the front where the sensors are located. There are no sensors on the back.

My feeling is that the weight transition from reverse to forward was too quick and the motor gave out and simply stopped. Nice recovery to keep from spilling the beer. However if he didn't have a drink in his hand, he could have ran it out and not fallen. Too many things to worry about and the surprise of the nosedive. Because I know when nosedives may occur, I tend to run them out 9 out of 10 times if I experience a nosedive at all (which is pretty rare now).

[thegreck]

@gadgetrider Right. You might want to re-read my comment, it was based on a presumption that he might riding with the sensor on THE WRONG SIDE.

[thegreck]

@rk_d I wouldn't have a reputation level of 2.7K if I didn't try to help people, now would I? It's just your reluctance to take advice and to think you know everything about everything that's the problem.

[A Former User]

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[Gadgetrider]

@thegreck And I was just trying to help you determine if your presumption was correct or not. Sometimes - very rarely however - my board ends up with the front side down but I would have to say most of the time, the back side is the side that ends up touching the ground. That is all....

[A Former User]

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[A Former User]

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[thegreck]

@rk_d said in Clicking once per revolution on heel side turns:

@thegreck So you were trying to help by insulting me with the segway comment?

What insult? You said Onewheels aren’t designed well and they’re unsafe, Segways are a lot safer (unless you’re the inventor, who died riding his).

[A Former User]

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[thegreck]

@rk_d Wow, that’s a lot of words!

[A Former User]

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[skyman88]

@RK_d @thegreck @groovyruvy

Jimi Heselden, the man who purchased the Segway company from inventor Dean Kamen, died in a Segway accident.

@RK_d Dismounting is hard in the beginning. I spent a few hours holding on to something on night one practicing until I got comfortable and consistent. Highly recommend you get comfortable with this required skill before hitting the pavement.