Future Motion, Past Customer

[desperado]

@lightning Very weird that FM now has to verify an email address in order to charge a credit card. I didn't have to verify my email when I ordered mine. I have noticed that FM has ads out for customer support reps, so at least they are trying to get up to speed. I've been waiting a week now for an answer to a battery question, so you're not the only one...

[lightning]

@desperado I got a call from the company today and they said it's shopify and will have to look into their settings. Coincidentally I since had the same thing happen on the ray ban site for the same reason which happens to be a Shopify site also.

[skyman88]

@lightning said in Future Motion, Past Customer:

@desperado I got a call from the company today and they said it's shopify and will have to look into their settings. Coincidentally I since had the same thing happen on the ray ban site for the same reason which happens to be a Shopify site also.

So not FM's fault?

[lightning]

@skyman88 said in Future Motion, Past Customer:

@lightning said in Future Motion, Past Customer:

@desperado I got a call from the company today and they said it's shopify and will have to look into their settings. Coincidentally I since had the same thing happen on the ray ban site for the same reason which happens to be a Shopify site also.

So not FM's fault?

No it's cocacolas fault. Of course it's their fault. No one is forcing them to use settings that discriminate against buyers based on their email address nor a merchant processor that discriminates against buyers based on their email address. No one is forcing them to completely ignore the problem by disregarding their customer after being notified multiple times now over a month later. It's very simple, if you have any vested interest whatsoever in the company you immediately find out why your merchant processor is using email discrimination to prevent you from receiving the money that your buyer is trying to pay you. There is an obvious and unfortunate gap in communication between the customer and anyone who has vested interest in the company.

[lightning]

I placed my order using an invalid old email address after another order cancellation with my valid email address ( as the company obviously has no interest in resolving the issue) and the order went right through proving the issue.

[lightning]

To the three preteen fanboys who negatively rated my post, I won't hold it against you since you haven't reached puberty yet either mentally or physically. Glad I could rattle your cage and raise your blood pressure a few points.

[Cameroni79]

@lightning definitely not worth worrying about. I would have expected FM to have bent over backwards to fix your credit card issue. I guess they’re selling the boards as fast as they can make them and don’t particularly care. I’m glad you got it straight.

[goodblake-eskate]

@lightning this is a personal problem that you over dramatized and is no benefit to the community. If you spent as much time working to resolve your personal problem as you did whining on this forum, you would have a OneWheel by now and would have completely forgot about the little hiccup in placing your order. Even these prepubescent preteen's you are attempting to make fun of would have the sense enough to figure out their personal problem. You instead took the 12 yr old girl approach and just took to whining on a forum to people who can do nothing to help you.

[lightning]

@goodblake-eskate said in Future Motion, Past Customer:

@lightning this is a personal problem that you over dramatized and is no benefit to the community. If you spent as much time working to resolve your personal problem as you did whining on this forum, you would have a OneWheel by now and would have completely forgot about the little hiccup in placing your order. Even these prepubescent preteen's you are attempting to make fun of would have the sense enough to figure out their personal problem. You instead took the 12 yr old girl approach and just took to whining on a forum to people who can do nothing to help you.

You were one of the three I was referring to who has so little to do that they'd be compelled to reply to such an insignificant post like mine and continue to follow up on it.

[A Former User]

This post is deleted!