OW+ Controller Box Rattle - Ferrite Ring Fix

8 May 2018, 14:57 UTC

Also intersted in if they fixed this for you?

What I am also really interested in:
Do those of you who lately received their XRs also notice this ferrit rattle (when moving over rough terrain) or was this „just“ an issue with the first few XRs?

9 May 2018, 21:32 UTC

They have opened a shipping ticket to send it back to them. I have not sent it yet, as I don't want to stop riding it. My front lights are out.... =(

9 May 2018, 21:51 UTC

Interesting... I had bought a used OW+ and it had the dreaded rattle.

I reached out to OW because I had heard it might effect the board lights. I ride at night a ton.

This was their response “My technician have assured me that the rattle itself will not affect the LED's at all.”

And even though the board is less than a year old they said they would charge me 159.14 to fix it.

Kinda bummed because I have always had a good experience with support, now I am wondering if they are telling me the truth...

:(

11 May 2018, 04:47 UTC

Both of my ow+ boards have rattled on every single bump since day one. I’ve got over 1000 miles on both boards (almost 2000 on one) and there have been no problems associated with the rattle, the lights work fine.

11 May 2018, 14:00 UTC

It's not an issue until the bead severs the wires, then no lights. I have 3 boards, all with less than 300 miles on each of them, all 3 have had the lights go out.
I think it really depends on the terrain you ride, and how hard on your board you are. I am admittedly hard on my boards.

11 May 2018, 14:46 UTC

@gibby yeah, admittedly, I baby my boards and pretty much only ride pavement and don't do any drops.

8 July 2018, 07:37 UTC

@cr4p: since nobody replied to my question, and in the meantime I do have an XR myself:

300km on it and gladly no ferrit rattle (not even in hard offroad) - I might be lucky, but I want to believe that they finally managed to solve this issue after the kickstarter version, the original OW and the OW+ (had all of them).

despite this was mainly a noise issue (which also only appeared in rough terrain and bumps) and did not cause any real problems, I am still happy that the XR is finally quiet in all conditions...

13 July 2018, 13:36 UTC

Hard terrain and I still don't have that problem on my +.

13 July 2018, 14:06 UTC

@khayman said in OW+ Controller Box Rattle - Ferrite Ring Fix:

Hard terrain and I still don't have that problem on my +.

You don't have a problem with your light, or you don't have a problem with the ferrite ring rattling?

Just saw that someone in the FB group had the light go out on their brand new XR with less than 100 miles. That sucks.

13 July 2018, 18:55 UTC

@rjkerne yeah that really sucks!
No I don't have any of those problems I'm happy to say?
I would probably open it up myself and fix it due to long shipping from Sweden.

15 July 2018, 08:15 UTC

@khayman aaaand now I have it to...
Had my brother over yesterday and we did go over a field of grass many times and suddenly it came.

15 July 2018, 09:49 UTC

@rjkerne do I need to use loctite or anything else for the screws when I seal it up again?

15 July 2018, 16:45 UTC

@khayman I personally wouldn't use locktite on any of the screws. The screws are such a small diameter, I would be worried about stripping the driver or breaking the screw.

16 July 2018, 02:46 UTC

@rjkerne every screw I've removed so far has had a little thread locker on it from the factory?

16 July 2018, 18:33 UTC

@devon thanks, I think I'm going to put a small amount on anyway.

4 October 2018, 19:40 UTC

This is how my cables look like. I can't see how this is not a design flaw that could be easily avoided. Definitely not built like a tank.

0_1538682006613_08456FD3-E317-4938-A103-889255AED890.jpeg

4 October 2018, 20:53 UTC

@roninXpl wow! That’s insane. Are the black and white wires supposed to be in that connector as well?