Your Pint Shipping Date

[Alki_Soupboy]

@Vindigo75 !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[Alki_Soupboy]

[Daymos]

Excellent :)

[crazy4-o-]

Yeeea! We made it!😎

[Daymos]

@crazy4-o I just want thank all the staff... and God... and all you guys here for making this possible... this Oscar means so much to me.

[Senior Coffee]

@Daymos said in Your Pint Shipping Date:

@crazy4-o I just want thank all the staff... and God... and wll you guys here for making this possible... this Oscar means so much to me.

LMFAO 😆

[b0ardski]

who knew a participation trophy could be so meanigful

[Franko]

@Vindigo75 said in Your Pint Shipping Date:

I am now showing SHIPPED as of 7/11.

!!!
this is so exciting! there's pix on OW Reddit of boxes, apparently in a warehouse, too. i'm assuming a OW employee posted them.

https://www.reddit.com/r/onewheel/comments/cc4bon/pints_for_everyone/

[skyman88]

@Franko

That's Future Motions official IG account, so all posts are from FM themselves.

If you are on the FM mailing list, HeadQuarters sent a note out last night.

[Franko]

@skyman88 what? they did? i should be on the list as a customer with an open order, shouldn't i? i didn't get an email.... : (

[EDIT]: what did it say?

[crazy4-o-]

@Franko
You have to SIGN UP FOR THE LATEST NEWS & OFFERS

[Franko]

@crazy4-o huh - guess i'll go check and do that, then. seems like they would send such an email to all existing order holders, but we've seen that they aren't the savviest when dealing with communication, heh.

[Alohawheel]

@NenoX27

Now mine is August 9th...🤣🤣🤣

[Franko]

HOLY CRAP, i got my shipping notice with a FedEx tracking number! mine will be here MONNDAAAYYYYYYYY!!!

[rageouse]

@Franko So yours is shipping 2 business days earlier than the DWMOW site said? What was your order number?

[Franko]

@rageouse yes! my estimated shipping date has been tuesday the 16th (it even showed that date this morning when i checked), but it shipped this afternoon, the 12th. my order number is/was 445xx.

[Mark Vlogs]

@Franko Fantastic news

[Daymos]

My date moved from 13th to 10th August

[Daymos]

@Mark-Vlogs when will you place your order Mark?

[Mark Vlogs]

@Daymos My wife sent me that clip about the woman being killed yesterday and the fact about the legality these products on the paths and roads. I said I would reorder this weekend, however she’s not so happy now. Fingers crossed 🤞

[rageouse]

@Franko that’s great! My order is 451xx, ordered the evening of March 12th. The ship date has held firm at July 22 since the last small push earlier this month (or was it the end of last month? I’m forgetting now.)

[Daymos]

@Mark-Vlogs bless her.. I'm not worried about us dying... I'm more worried about if we will be stopped by police when cruising safely on quiet streets.

Parks should be allowed shouldn't it?? Like Hyde park?

[Mark Vlogs]

@Daymos It seems you can only ride on private land, however in 2013 a judge ruled that an electric skateboard was not classed as a motorised vehicle and threw a case out of court, so a president has been set. Police can seize your Onewheel but I’m not sure if it would get to that stage.

[Daymos]

@Mark-Vlogs 👍🏽

[Nick.carmeci]

@Senior-Coffee 609×× is my order #

[rageouse]

@Daymos @Senior-Coffee correct it’s a running number of the next order that came into Future Motion that includes Pints, XRs, and all accessories.

It we can generally use the order number to have an idea where they are at in the list and see how fast they are able to ship Pints out the door. And there are about 600 total orders between me (#451xx) and @Franko (#445xx) and 6 business days between his actual ship date and my anticipated one (holding at July 22nd as of this morning) on DWMOW.

If anyone has a low order number or an anticipated ship date in the next week, please chime in below. It might help us build a rough picture of how many Pints FM is shipping out now.

[Alki_Soupboy]

Mine is a 56xxx and scheduled for August 13th.

[steak]

449xx shipping date held steady for a while at 7/20

[Daymos]

Ordered on 17th May 549XX due 10th August Black colour and all accessories black

[Franko]

@rageouse said in Your Pint Shipping Date:

If anyone has a low order number or an anticipated ship date in the next week, please chime in below. It might help us build a rough picture of how many Pints FM is shipping out now.

i was wondering if they are shipping out sage orders quicker, since those were a limited edition kind of thing. i ordered a Sage model, did you, @rageouse? and what about you, @steak?

[crazy4-o-]

Ordered May 19 #551xx scheduled for August 13, sand color ;)

[rageouse]

@Franko I went with slate.

[sandsurfer]

@rageouse I ordered mine in April was supposed to be June then July now August 8 I CANT Wait to see your guys start posting your shipments!!!! I was this close to canceling and reordering later but I’m so PSYCHED please please let mine come early 🤞🏽🤞🏽back to July 19 shipping please please 🤙🏽😃😃

😃😃🤪🤩🙏🏽

[Franko]

@rageouse interesting. so, that's cool, though: they aren't shifting things around to accommodate the limited edition, they are treating them in the order they came in, which is fair.

[TyDie]

@Vindigo75 have you gotten a working tracking number yet?

[Prestonwest]

@rageouse
44275 supposed to be 16th of July. Slate. I honestly doubt it will ship but we will see.

[Daymos]

@Prestonwest why do you doubt it?

Ordered are shipping

[Vindigo75]

@TyDie Yes indeed. 7/19 is my anticipated delivery date.

[Daymos]

My date moved from 10th back to 13th August

[geguia]

@Daymos said in Your Pint Shipping Date:

@Prestonwest why do you doubt it?

Ordered are shipping

has anyone received tracking yet? People have been posting their status in shipping. I know they have one made per their instagram post.

[Daymos]

@geguia ive not seems anyone recieve it on any social media yet.

I'm tired of searching onewheelpint only to see people add that tag for their XR videos misleading everyone in the process.

Ome guy even did a pint review on YouTube last week and he said... I dont actually have a pint to physically review..

[Franko]

@geguia yes - mine is out for delivery this afternoon.

[LidPhones]

@Franko
Get Some.... We are all rooting for you man! Have fun and report back...

[Mark Vlogs]

@Franko So excited for you.

[Franko]

@LidPhones will do! i'm not much of a social media guy, but i'll take pix of it and post it here for sure. Fedex usually delivers around 3pm or so, which is less than a half hour from now. i keep pacing around and checking the front porch, haha

EDIT: i no sooner hit "post" on this and the doorbell rang. i've spent the past 20-30 mins opening it and trying to figure out how to share some photos, haha. anyone know a good place to host pix? i have some in my google drive...

EDIT 2: i just realized that my fender, bumpers, and rail guards are not part of this shipment -- they are listed as shipping later. : (

EDIT 3: Just called FM with a couple questions, and they said: (1) the out-of-the-box tire pressure is 20 psi (in case anyone else is interested); and (2) they are hoping to ship out any ordered accessories this week. they wanted to ship them with the Pints, but it didn't happen and they didn't want to hold anything up any more. the guy i talked to also said "congratulations on getting a Pint -- you're my first call for them!" : D

[DreamTour]

@Franko Upload image into the post! (It's the last option on the formatting bar when writing a post.)

[Franko]

@DreamTour said in Your Pint Shipping Date:

Upload image into the post!

really? oh duh... i guess i was so excited i went blind for a bit or something, haha.
here y'all go....

[brahlay]

@Franko Awesome! Does it come fully charged, ready to ride?

[Daymos]

@brahlay I will guess probably 50 - 80% as they need to test it in the factory.

Great photos...thank you.

This guy got one also today https://www.instagram.com/p/Bz87gOtl8Nr/?igshid=1i6g6hj9vuayr

[Franko]

@brahlay well, it turned on, enough for me to see how the new lightbar responds with the footpad and all that, but as @Daymos said, i realized when i connected it to the app that it was at about 20% charge. It's charging now, but i wish i would've thought to check what time i plugged it in to see how long it takes to get to full. (next time!)

[brahlay]

@Daymos True 👍🏼

[brahlay]

@Franko Good point. I will be aware of this when mine comes in a few weeks. Good to know real chargetime. Thanks for the reply. Congrats n Enjoy!

[LidPhones]

@Franko
Too funny on the timing of the post & then the delivery.. Nice on being one of the first to get the Pint and also to call FM support with questions. On the tire pressure I would keep it checked like once a week (if not many miles per day) or every couple of days if you put miles on daily. Tire pressure is the most important element for a quality ride in my experience..... Too low and the ride is squishy with range reduced. Too high and the ride can be wobbly but range gets better. You will settle somewhere between most likely..... Have fun Bro!

[Prestonwest]

@Daymos mine was supposed to ship 7/16. On 7/15 1130 pm I got pushed back another week. Likely combing the forum and laughing their asses off.

[Daymos]

@Prestonwest perhaps they are adding accessories with your batch of orders moving forward.

Hey has anyone see a pint on the onewheel app leaderboard yet?

[Mark Vlogs]

@Franko Fantastic news, the Pint has landed. Stoked for you.

[steak]

Now 7/25 from 7/20, kind of expected...

[Franko]

@Daymos said in Your Pint Shipping Date:

perhaps they are adding accessories with your batch of orders moving forward.

you know, this might be the case. the rep i talked to on the phone said that they wanted to ship the Pints with any accessories this week, but something happened and they decided to just ship the Pints so they wouldn't have to delay again. he said they hoped to ship the accessories for the first run of Pints sometime this week. maybe they are delaying slightly to allow them to start shipping complete orders, rather than playing catch-up constantly.

[JayWalker]

I was a bit hopeful that my shipping date would move up when they started shipping, but I'm still stuck at August 15th.
On a related note, I'm moving on August 15th, will Future Motion change my shipping address if I call them?

[Nikola]

I'm order 442## (ordered an hour after the announcement). My shipping date was bumped from 16.7 to 20.7.

Even tough he has a higher order #, I see @Franko got his already (congrats BTW 😎). I guess they are either shipping sage OWs first, or maybe they are delaying international orders so they can ship them with accessories.

Even though I think that the customs process will be simpler if everything is bundled, I'm still impatient since shipping and customs will probably take an additional 7-10 days for me 😅

[Daymos]

@Nikola where are you based?

I think the 2nd thing you said about international orders makes sense.

They wouldnt want to send out 2 deliveries overseas as it will become costly for them.

I'm in the UK and hoping I get mine and accessories half way in August.

[Franko]

@Nikola said in Your Pint Shipping Date:

Even tough he has a higher order #, I see @Franko got his already (congrats BTW 😎). I guess they are either shipping sage OWs first, or maybe they are delaying international orders so they can ship them with accessories.

thanks! i keep going back and forth on whether i believe they are shipping the Sage models first or not, but now i'm back on the side of believing this is true. I thought i saw somewhere that other colors have shipped, but i've only seen mention of Sage models out in the wild so far, and i guess it does make sense that they would focus on getting out the limited edition models out of the way first, so they could then focus on the other colors.

[Daymos]

@JayWalker I'm sure customer services will help but from my experience with changing address mid order is not good.

Companies use so many systems so there's a chance they may still send it to the original address and not update all properly. Most companies dont let you change anything when the orders pending but I dont know how FM do things.

Wouldnt hurt to ask or failing that.. camp outside your old place and wait for it to come 😁

[andies]

My ship date was July 31 as of yesterday. As of today, the ship date is now tomorrow, July 17th!

[andies]

@Franko Ordered Sage Pint March 14, order 46xxx. Scheduled to ship July 17.

[Nikola]

@Daymos I'm in Serbia. I'm estimating shipping and customs times based on previous "large" shipments from the USA. I can only imagine what would happen if I had one invoice and two packages, I'd probably have to pay the duty fees twice 😅

@Franko makes sense. Please post your impressions on the forum after a few rides please! You're one of the lucky few active here that got their Pint 😉

[Franko]

@Nikola said in Your Pint Shipping Date:

@Franko makes sense. Please post your impressions on the forum after a few rides please! You're one of the lucky few active here that got their Pint 😉

my apologies! i did comment on a thread over on /r Onewheel, and i mean to post it here, too. it's not a lot, but here's the bulk of it:

i've only ridden about 30 mins or so so far, and i spent 5-10 mins trying it first on grass, just to get the feel for how to get up and balance. my lawn was too lumpy to get any forward momentum, so i quickly got frustrated and decided to just head for pavement. as a snowboarder, i know that it's actually easier to balance and turn if you have some momentum, and this seems no different. once i was on pavement, it was much easier for me to get up and roll forward, and even start some small turns, even if i was just creeping along. i haven't gone fast at all yet -- you could easily walk faster. but hey, it's still early days for me. so far so good!

Everyone also seems to want to know about the SimpleStop feature -- since i'm a total noob, i like it so far, but i can see that i'm going to disable it once i get more proficient at riding it. also, the handle is SUPER nice. the Pint is heavy enough that i cannot imagine carrying it for any distance without the handle.

[Whitterjoe]

@rageouse ordered mine March 12th 446**slate keeps getting bumped now at July 24th. Looks like the sage Pints are shipping first, the opposite of what they said about orders shipping in the order they were received.

[rageouse]

@Whitterjoe yup, my Slate too, every day its slipped at least another day. I'm up to the 25th as of tonight. Im hoping it will actually ship the following week?

Side note: I haven't seen many people say they ordered the Sand color. Lots of Sage and Slate.

[Daymos]


I've just noticed pint on the app

[Nikola]

@Franko thanks for the writeup. I'm also a snowboarder, glad to hear that the experience translates. Hopefully the Pint won't struggle with my weight (105kg), either way I guess my range won't be great 😅

[Skual]

@Vindigo75 said in Your Pint Shipping Date:

@TyDie Yes indeed. 7/19 is my anticipated delivery date.

Hey Vindigo75,

First, thanks a lot for the continuous updates since the beginning of preorders. I am part of the silent mass who was following every day any update from you early purchasers. With the lack of communications from FM, it was great to have any information to read!

I have a question: does "75" in your name stands for Paris, France? If this is the case, could you update us on how long it will take with the shipping and customs? I am in a situation where my expected shipping date is exactly at the beginning of my holidays.. I have no idea if I should ask for a change of delivery address or not... customs delay will change everything

Thanks!

[Vindigo75]

@Skual Happy to help, or at least provide some distraction. Unfortunately, from an update perspective, the 75 is just my birth year. I am located in the US (Long Island, NY) and my Pint should be here this Friday. I suspect my delivery time was longer than @Franko due to my location, but that is pure conjecture on my part. FWIW - I ordered the Sage Pint as well with the max bundle...not sure if my accessories are shipping with my board or not.

[Skual]

@Vindigo75 ok thank you! I was under the impression that the "long" delivery would mean an oversea shipment, but obviously west to east coast is already quite a trip.

I guess that oversea will mean probably an even longer delay (8-10 days + custom delays?)

[crazy4-o-]

@Skual
I'm located in Austria. A friend of mine ordered his XR last year about a month after it’s been released.
He told me his took about 5-7 days, customs included. FedEx shipping is 150 USD so it better be fast!

[cmos2000]

My ship date keeps slipping day by day recently. Was July 30th. Then yesterday the 31st. Today August 1. This is for a slate pint.

[Vindigo75]

Awaiting arrival today. Sage Pint only, accessories to follow.

[Franko]

@Vindigo75 have you had any word on when your accessories might ship? when i talked to a rep at OW on monday, he said they were hoping to ship this week, but i haven't received any word of mine shipping. i'm wondering if i need to call again to get a better estimate, because it's sure looking like they aren't going out this week.

[Vindigo75]

@Franko No indication as of yet.

[Franko]

@Vindigo75 if i call and get an update, i'll let you know.

[Vindigo75]

@Franko Thank you my friend. So I have been eagerly awaiting a knock at the door announcing Fed Ex's delivery of my Pint since same was shipped with sig required. Unbeknownst to me, a second FedEx shipment, for which no sig was required, was also due to be delivered today.

Long story short, my Pint has been on my landlords front step since 11 am lol. Certainly can't lay the last near 4 hour "delay" on fm. Charging up now .

[Mark Vlogs]

@Vindigo75 Excellent news

[Franko]

@Vindigo75 awesome! i was so happy when Fedex delivered mine, i told the guy that i'd been excitedly waiting ALL DAY for him. he said, "...really?" haha

[a_onekatie]

OMG I now have tracking!!!!! IT'S REALLY HAPPENING! lol

[JayWalker]

@a1katie Did your estimated shipping date predict today or did it ship earlier than expected?

[a_onekatie]

@JayWalker sort of both! My date changed a ton; it was late August when they announced the delays last month.

When I checked on Monday it said July 18th. By Tuesday it had pushed out 1 more day to the 19th. Wednesday, Thursday and then this morning status was “in production” until I got the shipment notification around noon PST.

[Franko]

@Vindigo75 so, i called OW yesterday, and the woman i spoke to didn't know when my accessories would be shipping, but she said she would find out and email me an update when she knew more. I haven't heard back yet.... maybe monday?

[TyDie]

@crazy4-o just went from the 20th of August to the 24th of august.. c'mon dude..

[Nick.carmeci]

@TyDie dang that really sucks. Mine was Aug. 20 now it's the 22....

[TyDie]

@Nick-carmeci it's getting so damn annoying, idk why I even check it anymore.

[Daymos]

Mine is now 16th August

[crazy4-o-]

@TyDie
It’s the 17th of August for me now,...
11 days from my original shipping date (6th)
Idk,... hoping for a Onewheel wonder!?

[Nick.carmeci]

@TyDie I know! I checked recently and it went up even more to the 27th. I just want to ride

[JayWalker]

My shipping date just moved back another week.
I'm never getting my onewheel...

[Alki_Soupboy]

Mine got bumped a week to August 19th. Noooooooooo why FT.... whhhhyyyyyyy

[Mark Vlogs]

@JayWalker That’s not good

[darry_killerb]

Update on mine as well, Just moved back another 5 days to August 14th. Yeesh...

[Daymos]

It looks like the first batch of 10 pints was sent out to keep everyone happy.

But delays still persist for the rest of us.

It's a shame because last week I thought sweet...now they can churn out the rest.

[Senior Coffee]

Mine went from August 17th to the 16th to the 19th and now I'm on the 23rd. Lol

[b0ardski]

hook, line and sinker
doubt I'll get a pint. I got 200# to push uphill

[Daymos]

I just saw this video on bumpers

https://youtu.be/dw4yCVf877U

When I ordered some I thought it acts as an extra barrier almost like a phone case.

However it's just a replacement bumper.

I'm not complaining but if I knew, I wouldve probably chosen a more exciting colour instead of black/ dark grey.

Have any of you guys bought a bumper and if so, what will you do with your original one?

Do bumpers last long before they wear thin?

[steak]

order 449xx holding steady at 7/26. It has been within one week about 5 times in this process before being pushed back. 4 days away is the closest I've gotten since ordering in March, but not holding my breath.

[rageouse]

@steak I’m in the same boat as you. 451xx Slate. Like every time it gets to 7-5 days away it gets kicked down the line a little more. Been so close many times.

[Nikola]

@steak mine (#442xx) is scheduled for tomorrow (23.7). It's been that way at least 3-4 times now, but it was pushed back on the day of shipment.

Hopefully tomorrow I don't get a repeat experience 😬

[a_onekatie]

FYI, from what I understand, they seem to be producing Pints in runs of a set color; Sage was first (thus only Sage orders have yet to ship), Slate will be next and then they’ll get to the Sand last (I wonder if no one’s ordering Sand?).

[beenieboy]

My date slipped again too - Aug 13, Slate order #522xx

[TyDie]

@Nikola I pray for you friend. Keep us posted.

[Nikola]

My order is supposed to ship today. DWOW says that my order is on hold and to contact customer service.

I'll wait a bit to see if it changes, since it's midnight at FM offices. I was hoping to wake up to better news, but maybe I'll be surprised when the FM office opens.

[Mark Vlogs]

@Nikola Oh that’s a new one. Could it be a payment issue? Have you paid or is it on finance? Keeping fingers crossed for you.

[Daymos]

There are black pints available for this publication. Perhaps they have one or the early promo models?

https://www.wsj.com/articles/scooters-segways-and-skates-latest-vehicles-try-to-solve-your-last-mile-problem-11563109200?utm_source=facebook&utm_medium=cpc&utm_term=0&utm_content=Shared+Ad_Carousel_Legs+Only+Lifestyle_Pint+Motion+Shot_"When+it+comes+to+being+fun+to+ride%2C+the+Onewheel+Pint+is+my+favorite+last-miler"+-+The+Wall+Street+Journal__Scooters%2C+Segways+and+Skates%3A+Latest+Vehicles+Try+To+Solve+Your+Last-Mile..._Blank_Blank_Wall+Street+Journal_Media_Pint&utm_campaign=WW_All+Platforms_Purchases_RMK+-+All+-+July+19

Sorry that's the only link I could get

[Mark Vlogs]

@Daymos I think that’s a slate that’s just not very well lit. I agree it does look black though

[Daymos]

When I say black I mean slate..

Isnt there only 3 colours.. the Green one, sand one and the dark one?

[Nikola]

@Mark-Vlogs it's been completely paid in March when I ordered it.

I'm hoping they put my order on hold to avoid delaying it, but I'm guessing someone messed up delaying my order and now it's on hold. Worst case scenario, there's a problem because it's an international order (I haven't seen non-US Pints on the leaderborads).

I'll shoot them an email, they can start off their day with me complaining :D

[Mark Vlogs]

@Nikola I would phone them, I emailed to cancel my order and heard nothing, I phoned and it was all done with 2 minutes. It could be regarding customs duties?

[Franko]

@Mark-Vlogs said in Your Pint Shipping Date:

I would phone them, I emailed to cancel my order and heard nothing, I phoned and it was all done with 2 minutes.

i agree -- call if you can. they are super nice and you'll know much more quickly.

[Nikola]

@Mark-Vlogs @Franko thanks for the idea. I'll give them a few more hours (as it's not even 8am in San Jose) and then phone them.

It could be regarding customs duties?

Could be, but I doubt it since I've imported similarly sized items from the US before and had to deal with the customs myself. Then again Amazon does try to withhold fees. Either way I'll post as soon as I have more info :)

[Nikola]

Had a call with customer service. Apparently my country doesn't accept shipments of "dangerous" goods. Their suggestion was to ship it to a neighboring country and drive there to pick it up 😭

I asked why no one bothered to check if shipment was possible for almost five months, the response was that the shipping team checks addresses only before shipping.

Needles to say, I'm very disappointed with FM. I can forgive the delays, but not checking if you're actually able to fulfill the order is just bad. If I hadn't been checking the tracker, who knows if they would have even contacted me about this. I give them a big 0 for customer communication.

I cancelled my order and will be getting a refund, so no float for me 😛

P.S. If you live in a country where you haven't seen a OW before. Do yourself a favor and call to check if shipment is actually possible.

P.P.S. Some of you might actually get a OW soon since they actually tried to ship mine.

[Mark Vlogs]

@Nikola OH NO, that’s really poor service. They were ale your full address when placing the order, they should have a better system in place. Whereabouts are you?

[steak]

@Nikola NOOOOOOOOOOOOOOOOOOOO!!! With you out the running it looks like of the people who have posted their order numbers / estimated delivery dates on this site I'm up next. Still holding at 7/26 on DWMOW site, but I'm bracing mentally for it to be well into August before my first float.

[Nikola]

@Mark-Vlogs I'm in Serbia. The only relevant info I could find is an IATA/ICAO ruling banning lithium batteries on passenger planes, so it might apply to the EU as well. But who knows what info they have.

[Mark Vlogs]

@Nikola I would order one from a company in Bulgaria and drive for a day. Get your money back and put your name down for when Droppin Shop get them

[Nikola]

@Mark-Vlogs that was my plan before the Pint was announced, but honestly I'm tired of waiting.

The OW was supposed to be my daily commute solution, so I've been getting by with cabs/walking/car pooling for the last few months. I think I'll just get an e-scooter before the summer is over. I'll think about the OW if I happen to go to any of the nearby countries after they have the Pint in stock.

[ZeroVoice]

@b0ardski I asked about that, I was told the pint is recommended up to 250lbs.

[Mark Vlogs]

@Nikola That’s where I’m at, although my local shop is only a couple of hours away, I’ve put a deposit down for when they arrive in stock.

[b0ardski]

@ZeroVoice said in Your Pint Shipping Date:

@b0ardski I asked about that, I was told the pint is recommended up to 250lbs.

And the minimum is what, 50#. that make the median wieght 150# IE peak performance

[Franko]

@Nikola said in Your Pint Shipping Date:

I asked why no one bothered to check if shipment was possible for almost five months, the response was that the shipping team checks addresses only before shipping.

oh, that's TERRIBLE! i agree, they definitely should've warned you when you placed the order, or at the very least much much sooner. bad, FM, BAD!

[Daymos]

@Nikola so sorry to hear this i ecco what everyone else was saying.. very bad by fm.

I hope you find a way to get somehow.

This has got me thinking.. im not even going ot risk taking this abroad.. not worth the hastle especially if your plane stops off at certain countries.

[Nikola]

@Franko @Daymos thanks for the support. FM really dropped the ball on this one.

A colleague offered to ship to his parents house in a neighbouring country, but since I already cancelled my order (and I don't expect FM to give me back my spot in line), I'm not going to wait another month or two for a new order. And who knows, maybe that country has the same problem, I certainly don't expect FM to know 😂

I've ordered an e-scooter, maybe I'll try to get a OW before the next summer.

[Mark Vlogs]

@Nikola I certainly hope you have fun on your scooter and hope that it’s not too long before you come back to a OW.

[Franko]

@Nikola said in Your Pint Shipping Date:

I've ordered an e-scooter, maybe I'll try to get a OW before the next summer.

hopefully by then FM will have figured out how to have adequate information for all countries during their order process!

[steak]

It is now 7/27, and maybe its possible but I have my doubts about something being shipped out on a Saturday. Reviewed my calendar and the previous estimated dates. I have been within one week of shipping 5 times so far, with it moving twice since it was 7 days or less.

It is honestly embarrassing. I've told friends "so I'm getting an electric board in a week" and just left out that I gave someone $1,000 FIVE MONTHS AGO. At first no one noticed but now that I've said "one week" a few times people have figured out that I paid for something a long time ago that isn't here.

FM has a responsive customer service line. They have a forum for people to vent. And given where they operate (San Jose) those two things alone put them above their geographic peers. Can't say how many messages I've sent to Google begging to give them money for some type of customer support.

That being said, five months after giving FM a lot of money, the only thing I have to show for it is a bunch of friends who think I've been scammed. Not a good feeling at all.

[sinah]

@steak buddy looks like you can use some rest from checking your order status. Don't get me wrong. I'm completely there with you. It's just that it is not 7/27 today, nor is today Saturday. 😁

[steak]

@sinah You're a kind soul and sound generous of spirit. Can I borrow $1000? Promise I'll pay you back in a couple months...

[sinah]

@steak haha. Sorry. My $1k has been with FM for just as long as yours has been. I'm getting loans to pay my loans but had to get the OW. You know? If only I knew summer would be long over by the time I get my hands on it...

[Rocketeer]

Order 443XX placed March 12, 45 minutes after the launch, shipped yesterday! But delivery is estimated for Monday, which seems pretty conservative from Southern California to North Alabama. This is a SLATE Pint!

[Franko]

just called FM to see what's going on with my accessories, since i never did receive an email from them with an update last week (which is what the rep i talked to last week promised). it took me three tries to get through -- i was disconnected twice, which was really starting to chap me, gotta say -- but when i did, the rep i spoke to apologized and said that they did have a delay last week with parts, but she assured me that my accessories should be going out friday. WE SHALL SEE...

[sinah]

@Rocketeer this is kind of crazy. Honestly the least they can do after all these delays is to expedite the shipping. I didn't order mine on the same day as the announcement but a few days later and mine is hopefully bring shipped August 7th. And as you know when we ordered there was no notion of this being pre-ordered. Only a few days later when I eagerly checked my order status I got June 25th as the ETA. Now after all these months they don't even bother expediting the shipment?
Kept my mouth shut so far, but gotta say I'm genuinely pissed now.

[a_onekatie]

This post is deleted!

[a_onekatie]

@Franko oh that’s good to hear thanks for sharing! Perhaps I’ll place my order for those rail guards now 😉

[TyDie]

@sinah I'm pissed too. The lack of communication from FM is the worst part

[Franko]

@a1katie said in Your Pint Shipping Date:

Anyone who ordered in March should have fully realized it was a pre-order; it was actually quite obvious with all the promotion they did

i agree -- i knew when i ordered on March 12th that it was a new item, still in the works, and i was ok with delivery in May. BUT i also agree that once they started hitting the original estimated dates back in May and suddenly extended them out by another month and a half again -- THAT was where i started to get upset, and i just wish they would be really up front with the deliveries for the Slate and Sand models now, because those people have been really putting up with a lot at this point.

[Senior Coffee]

I canceled my pint order this afternoon but not because I was upset about the delay in shipping or the lack of communication by FM. I cancelled because I decided that I wanted a board with more range so I bought an XR. If they come out with a new pint in the future that has more range I'll consider it. I've been riding my V1 for 3 weeks now and I have found that the seven to eight miles that it provides is just not enough for me. About 3 weeks ago I ordered the two-x kit for my V1 so I can increase its range.

[Franko]

@Senior-Coffee said in Your Pint Shipping Date:

I've been riding my V1 for 3 weeks now and I have found that the seven to eight miles that it provides is just not enough for me. About 3 weeks ago I ordered the two-x kit for my V1 so I can increase its range.

i'm nowhere near maxing out the Pint range yet, since i'm still learning, but i'm also hoping that some sort of 3rd party battery extender modifier will show up because i am thinking at some point i'll need it.

[a_onekatie]

@brahlay said in Your Pint Shipping Date:

@a1katie I feel like, if u Did think it was a preorder back in March, u didn't pay much attn to the checkout process -- where they offered 3 options for shipping, one being 3 day air/expedited... imagine selecting that option, lol

?? Why does that matter? If you selected 3 Day Air in March, wouldn’t you expect 3 Day shipping once it’s finally ready to be shipped?

[sinah]

Hey a quick note from my side at least. I didn't talk of hate. But am I upset? you bet I am.
Now you might have been following OW for years. I didn't know about their existence until a few days before I placed my order. I just saw someone riding one in the street and I really needed something like that for my commute (which I no longer need) and I searched all over the internet to find out what the heck was that thing because I thought it was really cool. When I figured it was the onewheel I headed to their website and just placed an order. I ordered Pint because it was more affordable for me. I actually had no clue whatsoever that it was just released and there was nothing on the website or anywhere in the order process that would tell me that. I remember placing the order and just wondering in the end "ok when exactly am I gonna get this?!" It wasn't until a few days later when I decided I really should figure that out and I found the DWMOW page and it told me June 25th. I was completely shocked but still didn't know this was a "pre-order". I searched online again and I think in their FAQ found something that said it'll take 8-12 weeks to make a OW. Now that I know more, I think that was back when they had released the XR. But again thought I'll just wait a bit longer. No big deal. Right? Then as the further delays happened, I dug more and only then figured this was actually a new release with a new factory and everything.

Still I kept my mouth shut and I waited and waited and waited and they just kept pushing my order (silently) further and further and further back.

So before you get on your high horses and say oh what's the hate for, see if I actually mentioned hate, or if I have good reasons to be upset. You're happy with your situation? Good for you. Don't expect everyone to have your situation or think just like you do.

And FWIW, if you leave in southern California you probably don't give a damn if summer is over before you receive your OW. I wouldn't either. Many people though would effectively have to wait for another year before they can enjoy their ride. The clock is ticking for me...

[sinah]

And just as I was typing this my date got pushed yet again.

[DreamTour]

@sinah I... I shouldn't be laughing... Sorry...

As much as I love my XR, FM really screwed the pooch on the Pint launch.

[Franko]

@sinah said in Your Pint Shipping Date:

And FWIW, if you leave in southern California you probably don't give a damn if summer is over before you receive your OW. I wouldn't either. Many people though would effectively have to wait for another year before they can enjoy their ride.

i don't live in S. Cal. either, but i do visit on occasion. i live in Northern NV, and we get all four seasons, with snow, etc., and FWIW, i've seen videos of people who live in the eastern and northern US riding their OW boards in wet and even snowy conditions, so i would not worry too much about only being able to ride it for 3 months out of the year. With the right tire, it might actually be almost an all-year-round ride.

[KWasch]

Yeah mine was Aug 20th and has slipped back a few times to the 28 now. Really hoping it moves up as it gets closer but at this rate I’ll be well into Sept...

[a_onekatie]

@sinah you're right, you didn't say "hate" anywhere, that was just how I interpreted your last comment, that you were "genuinely pissed now."

I can certainly see where you are coming from after reading this. I'm guessing that the main difference between our 2 experiences is that I can't imagine a situation in which I'd throw down $1k for something I knew so little about. I researched the crap outta the pint and even then still hemmed & hawed over the purchase until the final day of pre-order availability. Maybe this purchase wasn't that big of a deal to you (no judgement and good on you if so), for me it was an investment and I needed to ensure I knew exactly what I was getting before I committed to it.

In May, when FM announced the delays, did they not send you the mini 3D printed Pint as compensation? I know that was a bit of a stab to the heart, but it was NOT by any means required of them and I felt FM really went above and beyond with that gesture.

[sinah]

@a1katie thanks for your understanding. Yes I was upset. I AM upset, but I really don't equate being upset with hate. I keep watching every YouTube video and liking them with eagerness dreaming for the day I can ride mine.

Yes. You probably are right that when I dropped the $1k I didn't do as much research as you have done. I did some. But it didn't even occur to me to check when the product was released, and ironically I really needed it back then for my particular commute situation so I may have rushed it a bit.

I may even look into what Franko suggested and find out how/if I can safely ride during the raining season (I don't think I would do in snow) but that doesn't really change the fact that they dropped the ball on this and they keep doing it.

I did receive the mail back when they sent it but that actually came way after I saw delay after delay. I check my status like 50 times a day. That's how excited I am to finally hopefully one day get mine. Beside this last post, you can never find me complain about any of it. So I was surprised when you said you don't understand all the hate. It's all good. 😊

[Franko]

@a1katie said in Your Pint Shipping Date:

I'm guessing that the main difference between our 2 experiences is that I can't imagine a situation in which I'd throw down $1k for something I knew so little about. I researched the crap outta the pint and even then still hemmed & hawed over the purchase until the final day of pre-order availability.

i did the same thing. i fretted and researched and thought about it until the window for the Sage colorway was about to close, and then jumped in. i had seen OneWheels on the playa at burning man the year before, and i REALLY wanted one, but the price point was just too much for me until the Pint was announced. I think what else really went into my mindset was that i had kickstarted another product a couple years before that cost much more than the Pint (approx. $1400, all told, honestly) and i waited about a YEAR AND A HALF for that to finally be in my hands, so waiting 4 months was really not bad at all as far as i was concerned. now, i know the Pint wasn't a kickstarter product, but it's true that it was basically run like one, ahem...

[sinah]

@Franko said in Your Pint Shipping Date:

i had kickstarted another product a couple years before that cost much more than the Pint (approx. $1400, all told, honestly) and i waited about a YEAR AND A HALF for that to finally be in my hands

Yeah. I had a somewhat similar kickstarter experience except that in my case after about the year and a half wait, they just filed for chapter 11 and I never saw a dime of my money back. Thankfully that wasn't $1400, but then again I was well aware of the risks when I backed the project, and still it was upsetting to be left with nothing after all of that. This time, it wasn't advertised as such to me.

Anyhow, right now I can't do anything but wait. That's not true, I can cancel, but I'd feel even worse if I do that being so close to the finish line. So I'll just wait :)

[a_onekatie]

@sinah hang in there, your day will come!

Also, just putting it out there, I’ve seen video footage of people onewheeling in the snow! Granted it was a hard pack, but still snow!

[Franko]

@sinah yikes, they filed for chapter 11? no wonder you're feeling like "once bitten, twice shy"! i wouldn't blame you. but i'm with @a1katie -- keep the faith. the Pint is really great. all my worries and thoughts of cancelling evaporated the moment i held it in my hands.

[Daymos]

Future moton did not make it clear before sale how long the wait would be.. it said something like shipping in may...

When i handed over my money the dude wheres my one wheel system was all i had and my expected date was july at the time.. a whole 2 months later..

On its mid August now and im dealing with it.. if it goes to September I may cancel but thats another story.

My point is.. there was no way to find this out before hand and that part has annoyed many people

We shouldnt belittle people who feel the communication is poor because it is very poor.

We also shouldnt try to say how people should or shouldnt feel if blessed enough to not be in the same situation as them anymore.

[Franko]

@Daymos said in Your Pint Shipping Date:

We shouldnt belittle people who feel the communication is poor because it is very poor.

i don't believe anyone is belittling anyone, just offering different perspectives. and i think we ALL agree that FM's communication is very poor and needs significant improvement.

[Daymos]

@Franko im not starting a war here.. those who know... know.

[brahlay]

@a1katie I do most my shopping on Amazon and other major retailers' sites. I'm to assume u never have. 3 day shipping means -- 3 days from the moment u placed ur order. Quite simple, no thorough investigation needed prior to purchase.

[a_onekatie]

@brahlay umm, no it does not. I work in retail lol. 3 day shipping means it will be delivered 3 days after it has shipped.

[brahlay]

@a1katie U r technically correct. I'm just used to most U.S. retailers shipping the same day the order's placed. So when OW had zero info regarding 'preorder' on their site, at the time I purchased, I assumed it would ship soon-after.

Anyway, I'm mainly "getting at u" bcuz u said somethin like, it was obvious it was a preorder, and it truly wasn't.

[Mark Vlogs]

@brahlay @a1katie I and many others thought we would have it a week after ordering, but that’s all water under the bridge now. They are being shipped but incredibly slowly, I know someone estimated they would be making 250 per day, I think that’s way off the mark, I f they were then the shipping dates would be decreased immediately, I think they’re making more like 30 per day.

[KWasch]

It would be nice if FM would give us a better idea of just how many are being built a day. At least then we would have a better idea of where we’re at in the process. At this point we’re just seeing our ship date get pushed further and further out.
On top of that I’m seeing some pop up on eBay for absurd prices. I understand supply and demand but man $600 over list !

[Franko]

@brahlay said in Your Pint Shipping Date:

it was obvious it was a preorder, and it truly wasn't.

i am one of those who DID assume it was a preorder. it was a new product announcement, so it just made sense to me. i was surprised when people were upset about it at first.

[brahlay]

@Franko I'm wondering if u and others see any issue with having to 'assume' anything when making a purchase, esp. 'assuming' it's a preorder... what a joke! This is the pressing issue. It obviously wasn't clearly stated on the site, anywhere at the time of early purchases, like mine and others'. If it was, there would be no assumptions or misunderstandings from anybody to address. Make sense?

[a_onekatie]

@brahlay again, I did a TON of research before placing my order. The only thing I assumed at the time was that a 2 month production window for a brand new domestic factory was not going to be realistic.

TBH I guess that’s the heart of why we’ve had such different experiences. I knew exactly what I was getting into when I placed my order and I fully expected delays to begin with.

[Daymos]

I saw this product many years ago but it was too expensive

I saw adverts and videos of the pint in Feb/ March I think and kept an eye on the situation.

I was tempted to place an order in March but finally took the plunge in May just around the time of the big set back.

I knew it wasnt ready when i placed the order but they advertised shippng in June or July.. i really cant remember now so i knew i would have to wait atleast a month or two.

I think the issue is communication... they would string people along up until a day before their estimated dispatch date only to be pushed back a few weeks.

I'm sure we can all agree the level of communication back then and even now is pretty poor.... and because of that i dont think anyone is to blame if they assmumed the expected norm.

[Franko]

@brahlay look, you're clearly angry, and i get it. i swear when i ordered on March 12th it did say "preorder" somewhere during the ordering process (you can read some of my early posts here, i think i mentioned it back when i first joined this forum and saw people being mad about it) -- but of course there was no way to go back and check for that wording after i placed my order. if it wasn't there, it wasn't there, but i say "assumed" because it seemed clear to me from the start that this was a new product announcement -- a 2.0 version of their existing products -- and that we were jumping on as early adopters, which means there would be a wait. yes, the FM communication is seriously lacking... on that we can totally agree.

[brahlay]

@a1katie True. Understood ✌🏼

[brahlay]

@Franko Gotchya. The pint was the 1st I've ever seen of the OW's and I had no product knowledge prior. Anyway not mad, a bit annoyed, but mostly eager n trying to see where other peoples heads are at with this.

[Franko]

@brahlay it definitely has been a bumpy, sucky ride, and i know people are anxiously awaiting their orders. all i can say is that before i got my shipping notice a couple weeks ago that i was seriously vowing that if i got bumped into august i was going to cancel my order. now that i have one and have been learning to ride it, i'm ALL IN. the Pint is solid as a truck, it's fun, it's nimble, and it's everything they promised. if you can just hold on, you'll see.

[brahlay]

@Franko Awesome! Enjoy. I will def keep holding and now that I finally vented to u n katie, I feel better lol. My bad

[a_onekatie]

@brahlay venting ain’t bad at all if it makes you feel better! Cheers!

[Franko]

@brahlay all good man, all good.

[brahlay]

@a1katie 🙏

[steak]

My order 449xx still holding for 7/27, "in production." As an aside, since someone on this forum was 442xx to be delivered 7/23 (but had a shipping issue due to country of destination), new estimate of pints made per day.

Estimated 700 pint difference between our orders, 5 days between our delivery dates ~140 pints / day.

Just spitballing fwiw

[crazy4-o-]

@steak
Nobody knows how many of these numbers are related to a pint.
What about all the XRˋs and people who cancelled their pint?

[steak]

@crazy4-o Of course

Any estimate is just for schitzengiggle while I wait for my float to begin.

140 pints/day is probably on the high end. My initial estimate of over 200/day now seems outside any plausible production range.

[crazy4-o-]

@steak
clear! everything that makes your waiting time easier!
I'm in the same boat, but gave up trying to see through their system and capacity. maybe they do 100 a day maybe 140 ... maybe 200 if the production runs optimally.
you'll start your float life sooner or later, that's for sure!

[KWasch]

Noticed my shipping date improved by four days ! Hope this trend continues. Maybe production is improving.

[Nick.carmeci]

@KWasch same.. mine pushed back from 8/20 then to 27th and now the 28th. I'm only recently seeing people that ordered in March getting their orders now. In late July! I'm starting to think I won't receive my pint until about mid September. I'm calling it! I will receive my pint September 17th... not a fan of dropping a grand then waiting for so long but I'm very sure it will be super worth it

[Rexaur]

Date pushed from July 30 to 31 to August 1 to 2 to 3. Looks like I’m day-to-day 😑 Slate Pint hurry up!

[TyDie]

@iplabrosse does it say " in production "?

[AlezX]

Pushed another day to Aug 16. Gonna say this is one of my worst shopping experience, feel like a crowdfunding campaign on KS or indiegogo with endless delay. I understand how difficult to run their own factory in US instead of OEM, but they should get production planned and prepared before launch.

[ShreddieMcskate]

I just got a call today from the skate shop I bought my sage pint from and it’s on its way!!!!!!!!!

Ordered in May

[iplabrosse]

@TyDie pushed to August 2nd. 🙁
Does not say in production.

[Alohawheel]

@AlezX

When did you order?

[a_onekatie]

@iplabrosse FYI mine was “in production” for 3 days straight; each night after about 5 pm PST that status would change to “in queue” or something like that. Then during reg business hours the next day it would switch back to “in production” again.

[Kielanders]

@a1katie said in Your Pint Shipping Date:

@iplabrosse FYI mine was “in production” for 3 days straight; each night after about 5 pm PST that status would change to “in queue” or something like that. Then during reg business hours the next day it would switch back to “in production” again.

Kyle called me on that one - it's because they were having trouble anodizing the pink sparkles on your custom rails just right . . . they're total perfectionists.

:o)

[darry_killerb]

Mine has slipped another 2 days to August 16th.

[sinah]

I've been getting push backs every single day for the past week or so. 8/5 to 6 to 7 to 8 to 9 and this morning to 12th and now for the second time in a single day to 13th. Ordered slate on March 29th. I have a "count down" on my phone and instead it's been just counting up!

[meowers]

Hi folks!
Longtime lurker, first time poster.
Slate order here; ordered March 13; order num 47xxx.
I got a bit frustrated with the day by day pushbacks and called support. After being auto hung up on 3 times in a row, I finally got through.

The support person stated the delays are due to hiring and training the additional staff.
She also stated they start the day with a count of how many they'll build (100 or 150 or similar). If they end up short of that estimate, the ones scheduled get pushed to the next day and everyone else's get pushed back too.

She stated as they train folks the estimates are getting better. I don't agree with that optimism, but ya know hey, it should be the case even though it isn't.

I also asked about the state of accessories and she said they just started shipping them for the pint, but further ships (like the next two weeks and beyond) should be getting their accessories at around the same time as the board.
My current ship date has been pushed back to the 7th. It's not listed as in production so I'm doubtful that date will remotely hold.

[Franko]

@meowers
interesting insight (and in my opinion completely believable, considering what we do know) into how this is all working behind the scenes. i am especially interested in the news about the accessories, because i called again today to find out the status of mine, and the rep gave me the same line i've heard the past two weeks (oh, i'm so sorry, there were delays but we're getting them going, yours should ship by friday...) -- and when i said to the guy, "gee, that's funny, because this is the 3rd week in a row that someone has told me that exact same thing..." he said "oh, really? oh man, wow, ok, i'll check with production and see what's going on with yours and get right back to you, ok?"

i thought he was going to put me on hold, but then i realized he meant he'd email me with an update, and by then it was too awkward to continue hanging on the line, so i let him go. but i'm planning on calling tomorrow again to see if i can get some actual news. i appreciate that they hand assemble stuff there, but come ON.

[Kielanders]

@meowers

I sympathize, it took me 8 months to finally pull the trigger, I was concerned I was too old, that I'd hurt myself and be one of the sad stories where I had to sell at 25 miles because of an injury (with the wife's voice in my head, "I TOLD YOU SO!").

. . . shudder

Then when I finally went for it, there was another month of delays . . . then they shipped . . . but they didn't ship, because they said there were problems shipping to my location, and a real headache getting it sorted.

I was pissed-off and cancelled, thought I was spending too much for poor service, waited a day to calm down, made some calls and found an XR left at 1 of the 2 dealers in my state . . . their last XR, the ONLY XR in my state, 150 miles away . . . I was lucky.

They're not bad folks, they're buried. They're overwhelmed being a 40 person shop with probably the hottest product out there - and then trying to open a new factory during the launch of a new product, just didn't help things much.

I'm sure they needed a new factory to meet projected demand for the new product, but with cash flow realities, also needed to try and coordinate that launch with the opening of the factory.

That's a witch's brew right there.

I'm laying odds there're a LOT of sleepless nights there right now - it's gotta be a production/ops nightmare.

The only consolation I can give you is: I'm now 400 miles into my XR, the wait will be worth it, it really is that f'in awesome.

I have an MBA, used to work corporate - yes, their communications need work, but it has to be exciting times there flying by the seat of their pants.

It's a little sketchy hitting people's CCs months away from shipping, but I get it . . . hang in there - your first rides (and first trips to the doctor) will make all this a distant memory.

By the way, don't be surprised if, in the very near future, you ride your OW to a doctor's appointment (to treat an injury from your OW), and your 60 y/o doctor asks to meet you somewhere for you to teach him to ride it.

. . . true story.

[meowers]

@Franko Yikes. I hope they do get the accessories for you out soon.
I called uninterested in getting specific dates. I know the support rep doesn't have them. I was hoping for some specifics about what's causing delays.
But I'm surprised their support team is also mostly in the dark with specifics about delays.
It really feels like FM is embarrassed about the cause of the delays and is afraid to own up to it. It's really bizarre and sketchy behavior.

I know these products exist, I know their other products exist as I've seen them. But if I didn't, I would have cancelled a long time ago because this is such a scammy practice.

I don't want vague promises, I just want honesty and specifics about what's continuing to hold things up. We shouldn't have to be calling constantly to get that information.
I don't understand why they struggle with that concept. I'd have to imagine their support and marketing teams are pushing for that. They don't want to see the negative feedback either and support certainly doesn't want constant calls about it.

Their career page has quite a few postings related to shipping/order fulfillment so I fully believe they are trying to ramp up. I just really, really cannot fathom the radio silence. That's why I finally called. I wanted to get insight and figured I'd share that limited amount here.

I just need to understand what person thinks this communication (lack thereof) is a good marketing/pr/BUSINESS move.

[JayWalker]

My shipping date just slipped another 4 days to August 27th... On the bright side, maybe my accessories will actually ship with my board

[Daymos]

@meowers this explanation makes total sense and lines up with what we've all been piecing together for the past couple months.

Thanks for sharing.

[Kielanders]

@meowers

It truly is a failure that communication isn't up-front and on-point. The company is small enough that the blame lay squarely on Kyle at the top. Why he's being advised the way he is on corporate communications is anyone's guess.

Customers on a cutting-edge product like this will roll with problems as long as you keep them in the loop.

People (myself included) are emotionally invested in this product; to tag the CC upfront, then to be left in the dark for months, then to be mocked with 'Has the Pint Shipped', they're not building goodwill or loyalty.

This means they're shooting themselves in the foot longer term, because customer loyalty will suffer, and folks will flock by the 1000s to the next best knock-off that surfaces in the next few years.

I'm not condemning them or criticizing them, just warning them of what the future looks like - Kyle & FM have earned their success and admiration, I'd like them to keep it.

[Alohawheel]

@Alohawheel said in Your Pint Shipping Date:

@AlezX

When did you order?

Ordered May 10th/shipped date/7-31, 8-6, 8-12, 8-16, 8-20

[AlezX]

@Alohawheel Ordered mine at May 3rd, shipping date now is Aug. 19

[woodynz]

@Nikola so mate after nearly a week trying to get in touch with support I can confirm I'm in the same boat as you are :(. Ordered a couple hours after the announcement, went "in production" last week (for the second time, first time in May before the first 5 week bump) then started reporting the same "order on hold" you got at the end of last week.

I'm from New Zealand.

Pretty PO'd about this, beyond just the general horrendous lack of comms from them:

• The ordering process at the time the Pint came out wouldn't let you order a Plus or XR with my address (I tried, and contacted support about it a short while prior to the Pint release)
• They sent me that friggen plastic placatory gesture - to NZ!

Pretty difficult not to feel like this was at best hugely negligent on their part, and more likely intentionally unethical business conduct. The ordering process would have to have been intentionally enabled to use our countries as shipping addresses.

Anywho; that's my long built-up rant. I guess part of my aggravation is that I was clearly naive assuming they'd somehow sorted shipping for the Pint!

At least there'll be another slate pint available to someone else!

[Daymos]

@Franko perhaps ask FM

If your 170wh board is already battered and bruised and your accessories haven't come yet.. try and swap your pint around the same time your accessories show up 😉

[sinah]

Well I am getting very close to my cut off date. It's really not funny anymore. It used to be that every other day my ship date would slip by one day now every day it slips multiple times each time by multiple days. Last week I was set for 5th, now it's 19th. I told my wife this morning September first would be a hard date for me and to my extreme disappointment it really doesn't look like I'm gonna make it after all these months. Pathetic

[Daymos]

WTF my date is now 27th August and was mid August just last week and early August before then.

I half jokingly said my date will move between Sep 1st and 15th but at this rate I can see it moving to late September.

My cut off date is pushing forward every day.

The only positive is I will have my money back.

[darry_killerb]

Yup. My ship date just slipped by a whole week. August 23rd now.

[Franko]

@Daymos said in Your Pint Shipping Date:

perhaps ask FM
If your 170wh board is already battered and bruised and your accessories haven't come yet.. try and swap your pint around the same time your accessories show up 😉

indeed! if i could get through to them, i'm definitely going to ask. i spent a half hour yesterday being disconnected over and over and over, just trying to get info about my accessories. perhaps i'll try again today.

[a_onekatie]

Race for the Rail started yesterday (r u going @Franko?). TBH, I don’t think anyone is even at FM’s HQ now, unfortunately I think you’ll have to wait till next week to get any real answers from anyone there.

[meowers]

@sinah that was also my hard cutoff but honestly I've been thinking more about the reasons I wanted this and for me it's just for commuting. Our public transit for anyone wanting to go east/west is non existent (aka a place 3 miles away takes 50 minutes on a good day to get to by public transit).
This seemed like the highest quality, yet lowest price option and the tire's size is really reassuring for our sh*tty roads and questionable sidewalks.

But I need something sooner as I'm commuting west a lot and it's getting old fast. And it seems like there's a lot of scooters with large tires and way better range than the pint at the same price (or cheaper) so honestly I'm just going to cancel today.

I think this will be/is a really fun device but for me, there are other options. I hope you all get yours soon! And your accessories!

[sinah]

@meowers that's very sad. You know I also initially ordered this for my commute. There was a tremendous amount of big construction projects on my way to work that was to last about 6 months and were heavily affecting the traffic, tripling my commute time. That's when I started looking for an alternative and fell in love with this thing without having even tried a onewheel before. Guess what? it's already been about 5 months since then and the streets are largely back to normal. I ended up riding my bike in the meantime. So I don't really need this for commute anymore. I just want it for the joy, but can't really say that I'm enjoying my current situation.

Beyond all of that I'm just sad that the next time they come up with a cool product like this one, I highly doubt they'd get this much enthusiasm. Consumer trust is the biggest asset any company can ever have once you burn through it it'll be very tough to replace.

[Franko]

@a1katie haha, no -- but i did think about going!

[sinah]

@Franko silly question. I've been wondering how do you guys do the "footnote" in your posts? What's the trick? :-P

[a_onekatie]

@sinah edit your “signature” in your account profile

[a_onekatie]

I’m getting really curious what the real world applications of commuting on a Pint will be like.

I have a really varied commute. I drive for 35 mins, take a train for 45 mins and then have to walk another 15. As I’ve mentioned before, that 15 min walking section and navigating the vast Train parking lot were the “justification” I used to finally commit to my Pint order. But now that I’ve had it in my hands a bit, I’m realizing the thing really is not THAT light weight, when I’m on the train I’ll have to lay it on the ground. There’s also absolutely no way for me to carry it (without the fender I’m still missing) and not get road dirt all over my clothes. In reality I’m beginning to think the Pint is more for the commuter who lives a short distance from work and just doesn’t want to drive it.

All that said, I’m still going to give Commuting on the Pint a shot. Even if I decide in the end it’s not worthwhile, I’m not by any means upset or disappointed with my Pint order since I’ve realized it’s off road capabilities make it just a valuable to me in recreation.

[Franko]

@a1katie i know it's an added expense, and they aren't shipping them yet (sometime this month, though), but i ordered one of the Craft & Ride backpacks for the Pint. that is going to help me carry it around. it looks super slick:

https://craftandride.com/products/superow-backpack-for-onewheel-pint

[sinah]

@a1katie I totally get how they might not be the right commute choice for everyone. For me, I carpool with my wife and daughter and that allows us to use the express lane in freeway for free and very quickly get to the vicinity of all our destinations. Then those last few miles take a while in the city traffic especially given that we'd have to drive to one and then the other before finally getting to the last destination. So what I wanted to do was to get off the car at my daughter's school and float to work so my wife can also drive directly to her work after that. That also means I won't be really carrying the board myself. Would just put it in the trunk.

Of course I'd have to wait and hopefully see how that turns out to be in practice.

[meowers]

I live just outside of Boston and commute to it and Cambridge (which is the more difficult of the two).
I already don't commute by car since it'd take forever and parking is ridiculously expensive ($45 a day).
My commute is really unpredictable so I was hoping one of these e devices could make it consistent at least during all seasons that aren't winter.
Instead of 30 minutes to 2 hours, it'd be about 35 minutes consistently. Definitely worth the cost to me.

[TyDie]

Just got an Email from FM, saying they will be ramping up production soon. But haven't they said that many times in the past few weeks? The email used the same BS lines we've been getting from them for months now.

[Daymos]

@TyDie I got that email also.

I saw someone I follow on insta recieved their black fender and it looks amazing.

Its not dark grey but more jet black

[iplabrosse]

@meowers don’t cancel. I’m Southern NH!!! We can ride.

[meowers]

Ah sorry man. I cancelled already.
They were really quick about it which was nice (didn't question me, didn't try to convince me out of it.) Did take 5 times to not be auto hung up on though.

[geguia]

@iplabrosse said in Your Pint Shipping Date:

Okay! My board shipped today a day early. I hope this is the beginning of a great ramp up period to get everyone floating ASAP. I’m so pumped...

See this is perplexing or just straight BS from FM - you ordered March 12th and yours has shipped (August 7th). I ordered May 8th and it's scheduled to be delivered August 23rd.

How is this even realistic that I'd get mine in 2 1/2 weeks when I ordered almost 2 months later than you! LOL

[Franko]

@a_onekatie said in Your Pint Shipping Date:

Any chance you remember who the good CS rep was

his name is Jon, that's all i know.

@geguia said in Your Pint Shipping Date:

How is this even realistic that I'd get mine in 2 1/2 weeks when I ordered almost 2 months later than you! LOL

it could be a sign that the new factory is rolling now and they are getting caught up.

[sinah]

I for one am very hopeful that they are making great progress now and am getting really excited again. So much that I even called them today and paid for overnight shipping. I'm traveling shortly after my ETA and really wanted to have my board on that trip.

It's unfortunate that they're not shipping the accessories with the board yet but hey if that's gonna get me on the board even one day earlier I'm all for it.

[a_onekatie]

@Franko thanks, I'll try to remember that! Call is in and supposedly my stuff (and battery letter) will ship this week.

[dougpint]

@Alki_Soupboy What is the date?

[Alki_Soupboy]

@dougpint my shipping date is currently Aug. 28th.

[geguia]

@Alki_Soupboy when did you order?

[iplabrosse]

@geguia I have not a clue! To be honest I’m just happy to be close to floating.

[tzracer22]

Being in production would be something!

[Alki_Soupboy]

@geguia I ordered a Sand Pint on June 2nd. Scheduled for shipping on August 28th still.

[cmos2000]

Ordered slate pint March 14 46xxx
Got shipping notification today / fedex tracking number.
DWMOW used to show August 10th. Now says August 8 shipped.
Ron Burgundy fender shows Preparing for shipment in the link included in the shipped notification email

[a_onekatie]

@cmos2000 that’s awesome! I can’t get the DWMOW to work for my accessories orders.

[Ethan_Sonberg]

@a_onekatie When did you Pre Order your Pint?

[Daymos]

While i wait for my shipping date 27th August, I have been bored so decided to make this 3D model..
Its a work in progress and i will add all the fine details like grooves, screws and tire threads tomorrow.

The finished product will be here on instagram in a few days @daymos_visuals

[cmos2000]

@a_onekatie it’s doesn’t work for the accessories.
When the pint shipped they sent me a shipping notification email and there was a link in there that showed the status of my order. It is a section for accessories listed.

[LidPhones]

@Mark-Vlogs
My Pint order approach is an indirect path so it might not fit your intended format but I feel it is worth sharing.... The dealer I used to buy my XR last year said they ordered Pints on opening day and just got them in this week, August 6th.

The reason I went this route is I was able to get the Sage LE model just by verbal commitment and no cash down. It helps to be a repeat client.... Anyway I should get my hands on the Pint mid next week once UPS arrives.

[Daymos]

@LidPhones well done.. you gotta do what you gotta do.

[LidPhones]

@Daymos said in Your Pint Shipping Date:

@LidPhones well done.. you gotta do what you gotta do.

Absolutely. It will be great to have TSA allowed "camera dolly" to travel with...

[Mark Vlogs]

@LidPhones Thank you for the info, apparently the UK are likely to be the last place for dealers to receive them, I’ve put a 10% deposit on one, just hoping they arrive soon.

[a_onekatie]

@Ethan_Sonberg March 17th

[a_onekatie]

So...Just an FYI to anyone else who may have ordered them, I've just been informed that the Dark Green bumper color set is on back order :(

[crazy4-o-]

@a_onekatie
Because....You already know why...;)

[sinah]

Look who's here!

[Franko]

@sinah man, that all-black looks awesome. it's like the Darth Vader TIE fighter of Pints!

[Daymos]

@sinah that's the look I went for.

Wheres the side rails from? I thought it was just a clear sheet of plastic they gave us for rail guards

[Alki_Soupboy]

@Daymos Mashing on the refresh button today. I'm still in the queue, but I've got an Aug 28th ship date. So excited....

[sinah]

@Daymos accessories haven't shipped with it. I've just applied a carbon fiber wrap on it to get just a tiny amount of protection. I have to say my board is already full of scratches :p

[sinah]

@Franko I know. I was pretty happy with it myself. Given that the rail guards are clear color, I'm thinking when they eventually arrive I'll do a carbon fiber layer on top of them before putting them on the board. Or perhaps the other way around depending on the material

[McFloaty]

Slate Pint originally due 8/13, now at 9/3...can't wait. Also, sinah, where'd you get those rail guards-NICE
PS- if you're reading this post, Kudos to the FM Support Team. Haven't been able to post since joining, and in the midst of the pintpalooza madness, they still got back to me...not lightning fast, but they followed through, and I'm appreciative.

[ooww]

@sinah That carbon fiber wrap looks awesome: would you have a link to where it is available ?

[Daymos]

@sinah looks proper badass.. like something Batman would ride :)

[sandsurfer]

My pint order slipped another day 😩😧
I’m going to call today

Now aug 23

[sinah]

@ooww said in Your Pint Shipping Date:

@sinah That carbon fiber wrap looks awesome: would you have a link to where it is available ?

3M 1080 CF12 / CFS12 Black Carbon Fiber

I had gotten other carbon fiber wraps in the past and was not very impressed. This one's certainly the good one

[Alki_Soupboy]

Order 567xx here. Just went into production today!

[TyDie]

@sandsurfer calling will do nothing for you my friend, I tried.

[sandsurfer]

@TyDie said in Your Pint Shipping Date:

@sandsurfer calling will do nothing for you my friend, I tried.

Yeah not to mention, I’ve waited this long I can wait ☝️ more day lol

[Senior Coffee]

My original order was a 577XX. Cancelled that and now just placed another order.
New number 672XX. Sep 20 is the advertised ship date. Anyhoo, now I wait lol. I have
other OW's so no worries.

[Daymos]

Yesterday my in production model went from 27th to 28th

It's easier to handle slip backs now because I've waited so long and a couple days isn't a big problem :)

[lil8znguy]

Hey guys! 50xxx. A little late to the party but the latest ship date was 8/20. Shipped 8/20 and arrived 8/21(I live in SF). Accessories shipped today, 8/23! Just trying to figure out how to ride now.

[a_onekatie]

@lil8znguy love the pic!!!

[lil8znguy]

@a_onekatie Thanks! They were definitely curious about the pint, but mostly the box. 😅

[sandsurfer]

528xx

Yes!!! So Psyched!!! Just got a text My pint was shipped Today!!!l Sweet!!!! Totally heading out to get a new pair of Hi top Vans this weekend!

[sandsurfer]

@lil8znguy congrats! 🤙🏽

[JayWalker]

My Pint now says in Production! My shipping date is still holding at Saturday, the 31st, so I guess it'll probably ship the Monday after. The end is finally in sight!

[a_onekatie]

@sandsurfer woohoo! Check out the Hi Tops thread we have going 😉

[KWasch]

Got my Sage Pint today ! Took a short ride as it was dark but already like the agility compared to me plus.

[Skual]

Man I just realized I used to check this forum 10 times per day when waiting for my pint.

Since I got it 5 days ago I have forgot about it bu floating. It is super fun and was for me quite easy to tame, even though I am still a noob, I can ride and enjoy!

Good luck for everyone still waiting, you will not regret it.

[Mark Vlogs]

@Skual Great to hear you’re enjoying it.

[Nick.carmeci]

@JayWalker heck yeah! Order 609.. I haven't seen it go into production but I have had a steady ship date of Sept 6th. My time will be soon!

[ZeroVoice]

@JayWalker make that the Tuesday after. That Monday is Labor Day...

[JayWalker]

@ZeroVoice Crap, I didn't think about that.

[RonZon]

Order # 62xxx .. steady at Sept 9th. Cant wait!! Interesting how it's just a few days after 60 xxx, but hopefully it holds :-) Got an Exway X1 pro in the meantime... having fun.

[Alki_Soupboy]

Darn, my shipping date has been Aug 28th for a long time, and it now got pushed to Aug 29th. I hope they don't increment me day by day again.... ugh.

[JayWalker]

They pushed my date back 4 days to September 4th...

[tzracer22]

For anyone that's interested mine has just been delivered a day early by FedEx! More useful to know though is that my accessories weren't shipped with the board so OW weren't waiting to send them all together which surprised me as I'm in the UK so anyone waiting still it's not because they're trying to save on the postage!

[Daymos]

@tzracer22 Damn thats crazy.

Keep us posted on how it goes and customs charges etc.

Mine is due to be shipped to the uk on 28th so ill be looking every few hours today and tomorrow.

[a_onekatie]

@tzracer22 lol that’s certainly true. They actually split my accessories order three times! So I had tracking for my board, then tracking for my fender, then my rail guards and handle and finally my bumpers.

[Daymos]

@a_onekatie did you get alot of scratches on your board?

I know its going to happen as we cant escape it.

I saw you have green bumpers.. what will you do with you old ones.. save them for when your new ones get worn down?

[a_onekatie]

@Daymos yes lol

Since this was my first OW and I def had a learning curve to contend with, my rails and original bumpers both got pretty dinged up (also doesn’t help learning on gravel and rugged pff road terrain).

I’m holding onto my old bumpers but don’t really have any specific plans for them.

[tzracer22]

@Daymos be prepared for a big hit on the customs. Cost me 250 quid! I'm waiting for them to try and charge me again for the accessories 🤔🙄

[Mark Vlogs]

@tzracer22 pleased you’ve received it in the UK. What customs and duties did they charge you?

[Mark Vlogs]

@tzracer22 Just read? £250, that’s about what was expected

[Daymos]

@tzracer22 thanks for the info man. I hope your accessories isnt hit hard also.

I still have no idea why this customs thing is in place.

[tzracer22]

@Daymos what will happen now is we'll do a tariff free deal with the USA after Brexit and I'll find I could've saved the £250! 🤣

[Daymos]

@tzracer22 hahaha 😔

[Daymos]

Dude wheres my onewheel is slow and has been acting weird for the last hour just not working.

It's just hanging... I hope it's because they are preparing my tracking details a day early ;)

######update######

Shipped on 27th a day early :)

[tzracer22]

Well first ride and first crash done! Only the one proper "rolling around on the floor" job so well happy with that. Done 8 miles and still had 18% left in the tank, very happy with that too! Couldn't wait for my rail guards and bumpers etc so stuck some gorilla tape on and off I went.

[crazy4-o-]

@Daymos
Finally it’s on its way!🙌🏼
The race is on! Who’s gonna be first, UK or AUT customs?

[Mark Vlogs]

@crazy4-o we’ve already had a UK, it was £250 customs and excise duties.

[crazy4-o-]

@Mark-Vlogs

I know people around the world already received their pints!
Just want to know who’s customs authorities works faster.😉

[J0nKn1ght]

@Mark-Vlogs I got my Pint last week, and the taxes were £176, with a £12 FedEx charge on top (which I tried contesting with them, but they wouldn't drop it). My accessories arrived yesterday , and I think that was another £45 in total. At least I ordered it all before sterling started to dive against the dollar!

[Mark Vlogs]

@J0nKn1ght @Daymos was charged £250 without accessories, that’s a huge difference. I wonder what the difference was?

[J0nKn1ght]

@Mark-Vlogs I don't really understand why it would be different.
It's difficult to do a comparison, because of the accessories that I ordered, but I think the total cost was about the same that I'd have paid buying one from a UK retailer, what with the $200 shipping cost, the taxes and the landing costs from FedEx. If I'd known how long I'd have to wait when I ordered it in March, I probably wouldn't have done it direct from FM.
I ended up buying an XR from The Snowboard Shop in Fleet as well, as I was fed up with waiting! :)

[Daymos]

@J0nKn1ght thats crazy.

Thats the issues people have with customes charges is the randomness.

I have free shipping as that was the promotion they had at the time.

It seems my accesories are not part of this delivery so i will see how much it is next week.

Also... how do you pay? when they arrive on your dorstep or online once it crosses the boarder?

[J0nKn1ght]

@Daymos I got an SMS from FedEx with a link to their payment site, I think when the package was still in transit to the UK. Then you just pay by credit card on their site.
As I mentioned, I queried the £12 charge that they added when the Pint was shipped, which delayed things for a couple of days. I just paid the amount straight away for the accessories, and it actually arrived a day ahead of schedule.

[TyDie]

Sep 5th has been holding steady, and I am now "in production"!!!!!

[Alki_Soupboy]

One day away from my shipping date..... closest I’ve ever got..... will it ship?

[Daymos]

@BrettJB check the system at 5pm their time.

If the dude wheres my onewheel fails to load for 30 mins or so.. it's good news :)

[Alki_Soupboy]

@BrettJB awesome. Hopefully we both get them soon. I too am 56xxx!

[Daymos]

I just got a message from fed ex £287.22 for customes and £12 which is their fee for paying the amount (or some shit)

I'm really hoping my accesories are included in that

[Nick.carmeci]

@TyDie same! Just checked, I'm in production! Sept 6th let's get this lol

[McFloaty]

Anyone on west coast US recall how long delivery took once their pint has shipped? Expect the answer may already be in this thread, but can’t find it...thanks for any info. Float on!

[a_onekatie]

@McFloaty Mine shipped from San Jose on Friday and arrived in Livermore on Monday. Very quick! But they didn't spring for Saturday delivery ;P

[McFloaty]

@a_onekatie Thanks lots. Been so hung up on shipping date I didn’t consider shipping time! Can’t wait to not have to mooch rides on my buddy’s xr.

[tzracer22]

@Daymos said in Your Pint Shipping Date:

I just got a message from fed ex £287.22 for customes and £12 which is their fee for paying the amount (or some shit)

I'm really hoping my accesories are included in that

My accessories turned up today. No extra charge @Daymos . Looks like I paid it all in one hit mate.
What did you order as accessories as yours is a fair bit more than mine. My 250 covered all costs and was for an ultra charger, fender, bumpers, rail guards and me free mag handle.

[Daymos]

@tzracer22 i just checked and didnt notice I had a 2nd email from fedex for my accesories so they will come more or less the same time

I didnt have free delivery.. dont know why i thought that

I ordered

Bumpers Pint Dark Grey

BUNDLE DISCOUNT (-$45.00)

1
$45.00

Free
Rail Guards Pint
1
Rail Guards Pint 1
$25.00
Fender Pint - Dark Grey
1
Fender Pint Dark Grey

BUNDLE DISCOUNT (-$5.00)

1
$75.00

$70.00
Onewheel Pint - Slate
1
Onewheel Pint Slate 1
$950.00
Scroll for more items
Cost summary
Description Price
Subtotal $1,045.00
Shipping $150.00
Total USD $1,195.00

Please excuse the messy cut and paste

update my pint came Friday morning.. was due to arrive Monday:) My accessories are due to arrive Wednesday so may come Monday or Tuesday at this rate:)*

Need to buy a helmet and wrist guards.. I'm going out for the day and I was going to charge the pint but my daughter suggested charging it when I'm there later as we dont want it to catch fire 😂😔

I also probably need to get a power converter

[crazy4-o-]

@Daymos
Excellent!
Happy floating!!

[crazy4-o-]

Just got a call from the FedEx guy! 2 more hours! I can’t believe it’s finally here!:D

[Mark Vlogs]

@crazy4-o Exciting time

[crazy4-o-]

This thing is amazing! First ride went well with a little tired legs at the end. ;)
Thanks guys for the last 3 and a half month!
Happy floating and safe riding!✌️

[LidPhones]

@crazy4-o
Sweet!. Glad you get to enjoy the Pint over the holiday weekend. Rack up those miles.....

[Daymos]

The Pint is amazing..

Coming from a skateboarding and Rollerskating background from yesteryear I found it easy to learn the basics within minutes.

Going straight and trusting the board is the start then its outer and inner turns.

Once you get that down everything else comes with more and more practice.

My board is scratched up and my accessories arrive tomorrow but I dont care..

I made some animated Pint Visuals you can see on my Instagram @Daymos_visuals and the BTTF2 Hoverboard is my favourite design.

I'm still getting more confidence to make tighter faster turns but it will come.

I've gone down to the high street and have been cool in traffic. I've only done 12mph but it's a nice safe speed and I feel I can better my skating stats of only falling twice in 10 years.

Saying that.. i only stick to road... if I do trails that's another story haha

[Alki_Soupboy]

Mine gets here tomorrow after 90+ days of waiting. So stoked... and the accessories are coming the same day too. Nice work FM! I’m taking the day off, kids are still out of school and excited to see this thing. Should be a good day!

[Daymos]

I recieved my accessories today and the rail guards were bent in half to fit in the box. I'll have to try and flatten the folds before I apply it.

I also dodnt get one of those mini finger sized pints but no biggie.

[a_onekatie]

@Daymos
A.) I want my pint to look as cool as your rendering!
B.) I know, major bummer that FM ships the rail guards folded in half! Lay them out over night and they should flatten back down a bit before you attempt to apply them.
C.) They sent my 3D Model Board in June as an apology gift when they announced the first round of shipping delays. I received it along with a hand written note. Did they not send you the same package?

[LidPhones]

@a_onekatie said in Your Pint Shipping Date:

@Daymos
A.) I want my pint to look as cool as your rendering!
B.) I know, major bummer that FM ships the rail guards folded in half! Lay them out over night and they should flatten back down a bit before you attempt to apply them.
C.) They sent my 3D Model Board in June as an apology gift when they announced the first round of shipping delays. I received it along with a hand written note of apology. Did they not send you the same package?

Agreed on item A. Very cool render @Daymos ....

I see you hit 14.1 on top speed, did you get some pushback? That is the speed at which I feel PB begin on the Pint.

[a_onekatie]

@LidPhones I think so. lol

So far the only times I believe I’ve felt pushback are when I am commuting in the bike lane down long stretches of uninterrupted road. I feel it more as sort of a “rocking” motion; possibly because I must be the ideal candidate in that my body’s natural reaction when I feel it is too slow down immediately to figure out WTH is happening. Definitely noticed this a couple times now, I’ll try to pay more attention to what my exact speed is but I’d guess it may even start at 13 mph.

[JayWalker]

My Pint finally shipped Yesterday! I can't wait for it to arrive early next week

[LidPhones]

@JayWalker
Enjoy the ride! The start of your OW addiction.....

[LidPhones]

@a_onekatie
I agree the pushback is kind of like a rocking motion on the Pint as it almost urges you to slow down under the PB speed. On the standard size OW it is more of a gentle lift. I look forward to any updates you can share.

[Daymos]

@LidPhones today I experienced pushback going against the wind.. very odd because you're not actually going as fast as you think. It felt like I was doing 11 or 12mph but was actually 14+ mph even though the wind was slowing me down.

[LidPhones]

@Daymos
Yeah, OW pushback is a function of motor load and therefore it does change with grade and drag (wind resistance). If you got use to the calm days and flat ground rides the pushback should happen around 14.1ish MPH, When the ride aspects change the OW reacts slightly different. On really gusty days be aware that pushback and surge can arrive quickly on a strong gust.

[a_onekatie]

@LidPhones okay I’ve paid a lot closer attention the last two days. OFC the app/Bluetooth issues don’t help any, but I really think 14 MPH is the standard. Maybe 14.1 or whatever but I’m def not feeling it at 12 or 13 MPH, it’s always once I’ve gone over 14.

[Mark Vlogs]

@a_onekatie Have you informed FM of the Bluetooth issues?

[Franko]

@a_onekatie wait, bluetooth issues? sorry, i'm just catching up from being gone for a week or so.

[ShreddieMcskate]

Six weeks after I received my pint My accessories are finally shipping!!!

[sandsurfer]

@a_onekatie I’m having the same issues my top speed says 13 but I know I’ve gotten pushback a lot lately

[a_onekatie]

@Mark-Vlogs no sorry not yet. Just been busy/lazy lol.

[a_onekatie]

@Franko how was Burning Man and where are your pics?????

My Bluetooth constantly cuts in and out, even when I hold my phone in my hand with the app open 😔

[Franko]

@a_onekatie burning man was great (as always!) -- i saw Onewheels EVERYWHERE. i did bring my Pint, but in the end i only rode it twice, once on our first day, and once on the last day. the rest of the time i was too busy and guess i chickened out a bit... the playa surface was amazing this year, but i was afraid of the Pint being stolen, and also i was nervous about riding in difficult situations. the roads got very bumpy as the week went on (which is typical), but the crowds made for tricky riding for a newbie like me -- especially at night! i did talk to a one fellow floater, but being the only person in my camp with one made me decide to keep mine locked in the car most of the time. i used my bike so i could hang with my friends more easily. by next year, though, i'll be more experienced and ready to ride, i'm sure. : )

side note: i think i saw ONE other Pint while there, but he was riding by, and i didn't get a chance to ask him to stop so we could talk. i'd love to hear from other Floaters who went to the burn this year!

[McFloaty]

@a_onekatie does seem weird this problem has existed since the XR or before, and not addressed. Haven’t had time to experience this cause I just got my pint. Could the Bluetooth connection be programmed like the indicator light on the pint, which purposely goes out at speed, then re-appears when you’re going slower? Liabilities sometimes make companies limit abilities of products for safety’s sake. Is that talking crazy? Seems an obvious issue strangely overlooked if you’re releasing a new product... IMO Future Motion has never scored 10’s in terms of product delivery, or corporate communications. Can understand why they don’t want you looking at your phone while riding- can’t understand that they don’t explain that, IF that’s the case. Communication is key. If this isn’t the reason Bluetooth connectivity sucks, it would be nice to know why... either way, float on.

[OneDan+]

@McFloaty The bluetooth needs to stay connected. It wouldn't be right if it cuts out, then warns you that you've gone past the 50% battery sometime later when it cuts back in! It also tracks your location if you're recording a ride, so it definitely should be connected all the time. They have fixed this on the XR by replacing the controller with a new firmware version. Apparently, that can't be flashed and requires an actual replacement. We have no idea if the Pint has the same issue as the XR until someone (or everyone) with bluetooth connection issues on their Pints reports this to @Future-Motion for diagnosis.

[McFloaty]

@OneDan interesting and informative. Thank you. If a pint issue (have no reference, too new to pint and haven’t owned prior OW’s) firmware or otherwise, seems like a huge overlook to me, unless tethered to safety liabilities. Happy to be an added ‘squeaky wheel’ if this is simply an oversight... hope it’s not. Happy floating- don’t wanna look at my phone while floating, but wanna know I could if I wanted to...

[DashinglyHunter]

Hey all!

I’m a first time OW buyer and I’m super excited and can’t wait to get my Pint. I’d been hoping since the website still said new orders shipping September that the board’s expected ship date would be sometime in September, and I had placed my order September 9th. Sadly the estimated date was the first of October. I’m not that disappointed, I was just hoping that my new pint would be shipped out sooner. I’ll have to update on here when I get some update on my order. Currently it’s in the queue.

And if anyone knows, how long has it taken you to get your pint from factory to door? (US) with just the free shipping.

Thanks Guys!

EDIT: Also apparently I looked up in the posts, is there instances where your Board won’t ship with your accessories, or do they usually ship with the board together.

[JayWalker]

@DashinglyHunter, I ordered mine almost 3 months ago and it's coming today. It ships from California so it took 5 days to get to me on the East coast with the free shipping option. Also, my accessories are technically shipped separately, but they're arriving today as well. I think they're all caught up on accessories by now.

[DashinglyHunter]

@JayWalker

First of all congratulations on your board!
Addressing shipping wise, if it’s been shipped from basically across the states, then I shouldn’t be too worried if you got it in 5 days. And it’s glad that the accessories shipping have been arriving same day with the board.

Super excited now that I’ve heard from other people that have had to wait.

[DashinglyHunter]

Well it’s finally been updated. No longer says New Orders Shipping in September, but now it has 2-3 weeks. I don’t know if it’s always said like New orders shipping in so so month, or has there been times when it has said new orders shipping in 2-3 weeks?

EDIT: I’m also wondering if my order’s estimated ship date could change to be sooner. Not to sure.

[a_onekatie]

@DashinglyHunter Huh, very interesting indeed!

[DocNexil]

Long, long time lurker here. I just got my pint after about 2 and 1/2 months of waiting. By the time FM got to my order, I think they were pretty much caught up on accessories. I had ordered a fender with my pint, and it shipped later, but both arrived at the same time (conveniently when I had left for a weekend at comic con haha). Opened it up this last Sunday (9/8) and have got 10 miles on it since. Gotta say, it's WAY easier to learn than I thought it would be. I have absolutely zero experience with ANYTHING board related. No background of skateboarding, snowboarding, surfboarding, nothing. Honestly I'm not really sure why I got a onewheel, but I'm sure as hell glad I did. I'm already confident enough on it to ride it to work and the bank (both of which are within one mile of my house) and I can't get enough of it.

I almost cancelled, too.

To answer @DashinglyHunter: I pre-ordered my pint and fender on June 20th, and they arrived on September 6th.

[DashinglyHunter]

UPDATE

Well I’ll be damed!

My estimated shipping date has moved from 10/1/19, to 9/28/19!! Either FM is making great progress, or I got my order in before they’ve said ships in 2-3 weeks. I’ll keep you guys posted!

[RonZon]

Ordered in July, #62xxx .. Will be here tomorrow! Yayyyy. Two super annoying things at the end, though: shipping label was created Monday at noon and they didn't even get it out the door on time so it delayed shipping another day :-( And the week leading up to this it showed in production the whole time. I'm sorry but it doesn't take a whole week to put this together. Assembled in modules, IM SURE, should be within a day. It's as if they do a whole week at a time and then try to ship them all on a Monday. Crazy.

[a_onekatie]

@RonZon IDK, they might have to do additional QC inspections etc that could add a few days. Mine showed "In Production" for three days straight. Each day after 5 pm PST I noticed the status would change to "In Queue" overnight and then go back to "In Production" once regular office hours resumed. Seems legit to me.

[DashinglyHunter]

Alright this is best!

Bumped down two more days to September 26th. I’m gettin excited. Did anyone else’s Estimated Shipping date go down like mine has when they ordered their board?

[Mortdecai]

I ordered my pint on Aug 21st - estimate was Sept 21 (1 month exactly)
For first 2 weeks estimate went down to Sept 20 -> Sept 19
2-3 days ago my order was moved to production, at same time estimate moved to Sept 18th

I just wanted to share the timeline with you guys. Looks like FM refined the production process.

Order: 6699X

[a_onekatie]

@DashinglyHunter said in Your Pint Shipping Date:

Alright this is best!

Did anyone else’s Estimated Shipping date go down like mine has when they ordered their board?

Yes, mine went like this:

DWMOW ETA:

• May 29
• June 17
• June 28
• July 21
• July 19

In the end July 19th stuck, which was a Friday and I received my board on Monday.

[DashinglyHunter]

@a_onekatie
I' m assuming why yours had jumped down so much was due to yours being a pre-order possibly. Its weird how it jumped from June 17th to June 28th, but that's got to be expected due to it being a pre-order.

Also @Mortdecai ,
Love the order number :P

I'm hoping and assuming that my board will go into production in about a week from now or so.

[waters10]

I ordered mine Sep 2th. Order number 68xx. First estimated date was Sep 26, then 25, 24th. Then today, it jumped to Friday 20th! Hoping it sticks! I'm close to San Jose, so I wonder if I could go pick it up on 20th, then have whole weekend to play with.

[DashinglyHunter]

@waters10 Sadly FM has said before that they don’t allow people to pick up their boards due to some manufacturing policies or something.

[UTrider]

@waters10 My ship date started the 27th, then to the 26th, and yesterday went to the 24th. Maybe mine will get closer next week to. :D

[Cooler Racer]

I ordered my Pint on 8/19... it showed a 9/18 shipping date after ordering it, the first couple weeks the ship date slipped back a few times to the 19th during the evening/night then back to the 18th the next morning, the first weekend it slipped back to the 20th but went back to the 18th on the next monday... the last 2 weeks its been holding at the 18th except one night it slipped back to the 19th for a night...then on the 10th it showed In Production and been showing shipping date of the 18th the whole time since then... I hope it ships a day or two early like people have been indicated lately... I been check it daily, can't wait for the Pint to arrive, it will be my first Onewheel, so stoked... if i like it, which i believe i will, it will turn into my kid's board and i will turn around and get the XR.

[Senior Coffee]

Ordered mine Aug 23, FM shows Sep 18 and in production. We'll see.
: )
Update: It left the factory. 25 Sep delivery date.
Update 23 Sep: FedEx says 24 Sep. Won't get excited until I see that box.

[JayWalker]

I got my Pint about a week ago, and I've put 41 miles on it. It's incredible, totally worth the wait.

[DashinglyHunter]

UPDATE!!

We’re in production wooot wooot!!!!

[DashinglyHunter]

MAKING MY OFFICIAL UPDATE

Ladies and gentlemen, (insert my board's name when ever I can come up with one) IS ON ITS WAY!!! WOOOOOO HOOO!! I am so excited!!! Also if anyone has any suggestions for names tell me please!

[DashinglyHunter]

Okay one more update cause I keep forgetting.

For people who are wondering about shipping, and some context, I did free shipping (I was gonna do UPS but CS never responded to me.), And I live in Nebraska. Both the Pint box and Pint Accessories are shipping with FedEx, and both are going to require a signature. It shipped technically shipped out 9/25/19, and FedEx predicts Tuesday, October 1st. I don't remember who said it but they had free shipping, and it went from Cali to the East Coast in 5 days, so me being in the middle of the states I'm hoping that it'll come a bit sooner then the predicted 5 days. Currently its still in Cali apparently, or it could be on a truck. I'll keep everyone updated on my shipping because there IS a lot of shipping questions. Hope this helps to anyone waiting for their order to ship!

[UTrider]

In all the things I've had shipped fed ex . . . if they say October 1st, you'll get it October 1st. I've watched an item sit at a fed ex place a couple hundred miles from me for a day, then it left there to the local sorting place then to me. I didn't think it mine would get here when fed ex said. Watching the shipping I thought it was picked up too late in Cali to make it to Salt Lake over night, but it did, then over night from Salt Lake to my door.

[DashinglyHunter]

My board just entered Nebraska from Utah, I’ll have to post pictures when I get it

[DashinglyHunter]

Big time update!

My OneWheel comes today I’m so darn excited to get on it, I’ll definitely be sharing a lot of my experiences on here and over at the OneWheel Subreddit

[DashinglyHunter]

The day has finally came. And holy cow I am excited.

[OneDan+]

@DashinglyHunter Open it! Open it!

[Franko]

@DashinglyHunter hey, i saw your post on Reddit as well, haha -- excited for you!

[UTrider]

@DashinglyHunter
Hopefully you've already bought your gear.

[Mark Vlogs]

@UTrider So after my initial order in March and cancelling it, I re ordered from a local company and sat patiently waiting for them to arrive in the UK. All being well they are arriving on Tuesday and I’m picking it up on Wednesday 16th. Excited!

What protective gear do you all wear?

[UTrider]

@Mark-Vlogs said in Your Pint Shipping Date:

What protective gear do you all wear?

I wear wrist guards (already saved me skinned up hands), elbow pads, and knee pads. I also won't ride in shorts. Right now I'm using my motorcycle helmet . . . . no place in town sells a skate/bike helmet in my size. So until I get one of those ordered (in no hurry, the MC helmet offers a lot more protections) I look kind of funny.

And here is why I where all the protection :D

[Mark Vlogs]

@UTrider I’m expecting a few falls, I shall be buying all of the above minus the motorcycle helmet, I’m hoping a skateboard helmet will do.

[Mark Vlogs]

As I started this thread I just thought I would drop a quick 3 minute video of my story.

I had a cold on the day I recorded it.

https://youtu.be/Q_ll6lOAfkg