Thrown off after nosedive with no pushback warning (nose dive, nose-dive)

31 August 2015, 04:23 UTC

[sorry about tl;dr... I am trying to include as much info as possible]

NOTE: There are at least three other threads on this topic:

Home->Technical Support Forum->Pushback on extreme shaping 2.0 not working?
http://community.rideonewheel.com/topic/43/pushback-on-extreme-shaping-2-0-not-working
Home->Technical Support Forum->Nose dive in extreme is a problem.
http://community.rideonewheel.com/topic/128/nose-dive-in-extreme-is-a-problem
Home->General Discussion->Nose drag
http://community.rideonewheel.com/topic/81/nose-drag

Unfortunately, these threads don't have too many responses in them, and the few there are are somewhat off-topic. Also, none of them mention both "nosedive" and "no pushback" in the title, so I am posting this in a new, unified, thread.

SO...

I was thrown off my Onewheel the other day after nosedive (nose dive) in Extreme mode.

I have it on video, including slo-mo. The accident is around 1:45, I included the earlier bits because a] it's fun, and b] it shows I was never getting any pushback.

https://youtu.be/rVi5wccLCAg

I'm pissed the video doesn't show the actual board at the time of the nose dive... my whole ride I was doing really nice board+me filming (trying to make a "city riding" post for y'all!), which would have really been perfect for showing the cause, but I was trying to show myself passing those bikes, so I was raising the camera, so it's not as clear what happened, but it is discernable.

It happened while riding in the street in the heart of the Mission District in San Francisco.
I've been riding for a while and this is the first time that has happened.
Though I usually ride with helmet and wristguards because of some of the fall stories I hear on this forum (I don't wear protection on my traditional longboard), ironically, this day, for the first time, I thought, "You know, I've been riding for a long time and have never had that nose-dive situation, so I'm going to ditch the wristguards".
Well, my wrists where fine. My hip and elbow got banged up pretty good and my [new] helmet must have hit because it's got a scratch on it (luckily I was wearing that!)

I let the video have a long lead-in so that you can see:

based on my math by counting the wheel revolutions in the video, I was going just under 12MPH during the 15sec before the fall (more details of those calcs are with the video, and below)
there is no pushback (I felt none, and video shows none)
my foot is well centered on the sensor.
my foot never moves on the sensor, at all.
there are no potholes or bumps
it is a very slight uphill grade.
battery was almost full, and I rode fine both before and after the failure.

It didn't really feel like the board turned off as much as just dropped its nose. I almost think if I had been expecting it, I could have leaned back fast enough and prevented the nose-dive.
Perhaps it's because I was going up a very slight grade, it just doesn't have the power to cause pushback?
I did accelerate somewhat abruptly while trying to pass (you can hear it), but no more than I normally do.

And, still, after all, why would the board just completely give up?

I took it out again a couple of days ago on a nice bikepath to test it out.
I was riding very cautiously, because I didn't want this to happen again.
The whole ride I never felt pushback.
I was watching the app while riding (and filming) and the fastest I got it to was 12.83, still with no pushback, and I was scared to test it faster because a] I didn't want to fall again and, b] my iPhone did not have a case on it.

I used to get pushback so hard and so often it was almost annoying. And it would always happen right around 12mph.
That was great because I could trust that as a warning.
Now it doesn't seem to pushback at all.
The only thing that changed is that I did ride it on grass recently and had it in "Elevated" mode, then rode it on the pavement in "Elevated" mode (because someone here said they liked that), and then I switched it back to "Extreme".
This ride was then a few days later.

Is it possible that pushback can become completely deactivated in Extreme mode?

I was thinking to test switching it to "Classic" mode to see if pushback in that mode works, but I don't want to do that because in case there is a problem, I don't want to make it go away until @Future-Motion has a chance to look at it and understand what's going on, but I will do another speed-monitored test with more equipment on and my iPhone case.

Hopefully the folks at @Onewheel-Support @Future-Motion can speak to this situation.

* Speed calcs, for those interested:
As you can see from the slow motion, there were 84 revolutions of the wheel in the 15 seconds prior to the fall.
So, over the course of those 15 seconds (not necessarily in the final few) I was going :
((35.75(measured circumference) * 84(revolutions)) /12(inches)) = 250 feet. 250 feet in 15 seconds, which is 250/15 = 17feet/sec which equals 11.6MPH

31 August 2015, 05:17 UTC

I actually can't tell from the video if you were our we're not getting pushback because many times the board did go back but i don't know if you or the board was causing it....so I'll take your word for it.

One thing is clear, the board did not shut off causing the dive. Instead you can hear the motor straining right before the nose dive. This is something I'm used to hearing as I'm constantly pushing the limits but I'm always thankful when I'm able to balance my way back within what the board can handle. I too though have had several instances where I ended tumbling after a nose dive.

I think this is a complicated subject because the board is highly mechanical and complex but a lot of skill is needed to ride safely at faster speeds. So when you nose dive, was it you or the board at fault? My definition of the boards fault is: deactivating or turning off without the sensor foot moving or leaving the sensor before low battery pushback has happened. If that doesn't happen then it means all other nose dives and spills could have been avoided with better riding skills.

In theory they could have released a board without any pushback and left it to the riders to learn the boards limits and stay within them. While they are trying to help us with pushback, each of us will every so often be in a situation where we need to understand the boards limitations and how to ride accordingly. I'd say riding up hill is a good example because pushback effectiveness is limited because the board cannot accelerate quickly. Last night I did a nose dive going up hill. Thankfully I stayed on my feet but it turned out to be a learning experience as tonight I took it a little more easily going up the same hill.

Sometimes I have these thoughts while riding: what's keeping me from stomping on the front of the board or what would happen if I did? For me I think it's experience subconsciously keeping me from doing something like that but I would imagine for someone with less experience it would be very easy. Anyway, it's an interesting subject.

For sure anyone experiencing defects should stop riding and contact support ASAP. The rest of us need to be careful and try to improve our skills and learn from our spills which is the best way of keeping safe.

31 August 2015, 05:23 UTC

Can't tell from watching; not sure what I'm looking for. Hope you're alright!

31 August 2015, 06:27 UTC

@kbern @Franky @onewheel-support @Future-Motion It happens to me twice or three times...always on my back side turn...maybe sensor problem...or not :(

https://www.youtube.com/watch?v=bvPZZrR_-dI

What do you think about this ?

31 August 2015, 06:28 UTC

@Franky you make some good points, but at the same time, if the board is approaching the limits of what it can handle, it should give some kind of feedback (in the past, that's been "pushback" for me). With no feedback it's near impossible to divine that one is at the limits of the board. Even you, with your experience level, spill in a similar fashion. Let's see what @future-motion says.

31 August 2015, 06:33 UTC

@Franky also, the only time I see that nose go up is when I'm stopping or slowing down behind a vehicle or passing a vehicle. It definitely doesn't raise as I'm passing that bicycle... maybe I had already "pushed through" pushback (possible to do) by then, I don't know. In the past, when I get pushback it's so severe that it feels like i'm leaning back in "Elevated" mode. That definitely doesn't happen anywhere here, except when I slow down intentionally.

31 August 2015, 08:51 UTC

@kbern Only had a quick look at the video (@ work) so not very sure, but for me it looks like the board gave you some pushback several times? 0:55 for example? Or was it you slowing down?

@fabuz that is indeed strange? It doesn't look that way, but is it possible you only touch the board with the side of your footh while making that turn?

31 August 2015, 13:13 UTC

I agree with Polle. It looks like way before the dive some pushback where the nose rises slightly and you seem to push through it, riding that out. That's just my initial thought watching the video. What firmware version are you riding? Just curious.

31 August 2015, 13:17 UTC

@kbern I've had one single nose dive from when I've gotten my board about 3 months ago. and I quickly found out that the most vulnerable point of the board is acceleration.
If you try accelerating the board faster than it can handle, it will nose dive in some cases.
Ever since that one nose dive (which ended up in me bruising my elbows a little), I've started paying close attention to my acceleration and I've been fine ever since.
If you're saying this happened when you were accelerating to over-pass these bikes, it sort of makes sense.
Basically, While I am aware that this is not scientific and I am merely basing this off of my own experience:
Accelerate gradually. Push too much and it may end up bad ;)

@fabuz looking at your slow-mo you can see that your foot is not touching the pressure pad at the front-end.
This may sometime cause issues where the engine dis-engages as if you were trying to dismount from the board.
This SHOULD happen at very low speeds (in order to dismount from the board), but I've had this happen once or twice at "higher-than-low" speeds, so it may be the same case here, where the board 'thought' you were slow enough to disengage and detected one pressure pad was not pressed, and so it stopped the engine.
This is also supported by the fact you managed to easily recover on foot, which usually does not happen on higher speeds due to the body posture when riding the board (sideways).
It has (fortunately) never happened to me at high speeds.

Hope this helps !

31 August 2015, 13:54 UTC

The only time I've had nosedive and been ejected from the board was the first (and last) time I rode in Elevated mode. I was on a golf course with lots of uneven terrain, but the board definitely dived down, but didn't turn off.

I've been riding in Extreme mode on any surface ever since, though I'm not sure they are directly related.

31 August 2015, 14:10 UTC

@fabuz your foot definitely tilts forward right before the dive. I'm guessing it was unintentional and if you didn't have video could easily think the board shut off with your foot planted.

Riding last night I wanted to adjust my sensor foot because it was a little sore. The video fm put out shows only one sensor needs pressure to stay activated so you can rotate on you heel and put your toes forward. I've done this before and it worked fine, but there is still a risk I'd do it just a little wrong and nose dive so I didn't do it.

Accidentally pushing through pushback and moving your foot off the sensor are both easy things to do. It's easy to learn basic balancing and think you got it all figured out but you don't.

@kbern 3034 extreme pushback feels more like riding in elevated than pushback in classic. Since you mentioned you attempted to ride elevated mode some, it's possible your perception of pushback has changed. Also when riding street it's very easy to hit top speed and want to go faster when traffic around you is going faster. In that environment it's best to take it easy especially since with street noise your less likely to hear motor noise straining when pushing it. If you are sure your not getting pushback then definitely contact support and wait to hear back.

31 August 2015, 15:45 UTC

I don't think an abrupt stop like that should be occurring regardless of why it happened. It needs to be designed in a manner that the board slows down gradually enough to allow the rider to maintain control (if they still are on the board. Even if a person falls off the board, the board should still come to a stop within a certain distance or time, but not immediately). Maybe it is designed that way, and something else is occurring or failing. Even so, it would be best to have a failsafe of some sort where if the board shuts down, etc., the board has a gradual stopping progression.

31 August 2015, 15:54 UTC

Curious to hear from FM folks, but I've had nosedive experience too in extreme, with the most recent firmware.

In previous firmware versions two things SEEMED different

pushback seemed more pronounced
sounds and vibration were more pronounced

On the first item, I think the more I ride, the more I've subconsciously adjusted to pushback either by backing off or adjusting body position. I just dont notice it nearly as much and I cant tell if this a firmware change or just me.

On the second, this seems independent of any adjustments I might make so I'm sure this is a change. I like the more pronounced vibration and audio more than pushback, but it might annoy folks who want to ride right at the edge.

I'd personally welcome multiple bits of feedback at the limit. The combination of ego and body bruises is never going to be enough to stop me from riding, but it still hurts :)

@kbern hope you arent too banged up.

31 August 2015, 16:41 UTC

@T-CAT, onewheel is definitely not for you. Self balancing devices will always include some risk...even Segway as you can see on YouTube.

Skateboards have small wheels and you can easily get thrown by hitting a stick, rock, or sidewalk edge. Snowboards can ride over a lot but it's very easy to catch an edge and go flying. Are these design flaws or just the risk you take when stepping on the board?

31 August 2015, 17:22 UTC

HI Franky. I see what you are saying. I snowboard, ski, skateboard, mountain bike, and love sports that have that potential risk. I have broken bones over the years from sports, but wouldn't ever stop doing them because of the risk, as I know risk is involved the moment you participate. I'm okay with that. I would rather have mother nature come into play and throw me off my board unpredictably (skateboard hitting a rock, etc. which has happened to me many times), rather than an electrical malfunction within the equipment. There will be many people riding these onewheels who aren't necessarily experieced with other sports that involve good balance, athletic ability, etc., so it's important for onewheel (FM) to ensure the product maintains its relatively easy to ride manner. It is crucial that the onewheel does not have faults in the system (whether that be firmware or hardware) causing the board to abruptly halt, from a safety standpoint. Mother nature factors are impossible to control and people don't have any issues without.

31 August 2015, 18:14 UTC

Don't forget my threads! ( I have 2)

http://community.rideonewheel.com/topic/328/wtf-onewheel-shut-down-again-while-riding-at-high-speed

I don't even know when/if push back is happening, the only warning I get is the chirp/buzz at max speeds. With the new 3034 version I can't tell how fast or how near I am to the limit anymore.

I wish I hadn't taken the update, the other day I was able to nose down on take off, not to mention the tail grinding. My board has to go back to FW, it's making all sorts of chirping/virbation noises even at lower speeds and a slight hmming..

31 August 2015, 18:18 UTC

Just watched the video, looks exactly like my wipeouts..

It's like the board noses down and HARD STOPS.

I'd rather it keep going at least you'd have an opportunity to save yourself...

31 August 2015, 18:29 UTC

Not sure what these guys are seeing in the video about your foot moving, I don't see it and even if it did the board shouldn't shut down down like that. When I jump off cubs or over bumps my foot comes completely off the sensor and keeps going. Even picking up my heal or toes the board doesn't shut off as long as your in motion.

6 December 2015, 19:14 UTC

I recently got a second hand one (firmware V.3034, hardware V.2206) And the first time i rode it on extreme mode(idk if its extreme mode 1.0 or 2.0, it dosent state in my app), i felt a somewhat gradual and gentle pushback when going at higher speeds but i wasnt sure if that was the pushback. After i had it fully charged, the next day i went to ride it again and wanted to see how fast this thing could go so i tried to leaned forward more and the next thing i know, i was thrown off the board which resulted in a bad fall with cuts and abrasions. I DIDNT FELT ANY PUSHBACKS THIS TIME, and i just nosedived. The onewheel sites says that extreme mode has no pushback however ive seen some others say on the forum that there is pushback on the extreme mode, so im really confused. The following day, i switched to classic mode and felt a rather more forceful pushback. And when i tried on the extreme mode again i hit 12.5mph and still couldnt felt any pushback and i didnt want to lean forward any further as i dont want to the same situation to happen to me again. I feel that having a little pushback as a warning sign is better than having no pushbacks at all as it sort of cautions you from nosediving. So my main questions are that:

are there pushbacks on the extreme mode if so how do i set it?
does the firmware or extreme version have anything to do with it ans how do i update them?

Would greatly appreciate if anyone could help me with this problem. Thanks!

6 December 2015, 22:44 UTC

I'm thinking you leaned into it a little to hard..

7 December 2015, 13:24 UTC

@njcustom nah i tried to lean forward and gain speed gradually but i still felt no pushbacks.

7 December 2015, 15:02 UTC

@smashdunk if you push to hard you won't really feel the pushback.. Especially if you push hard when the pushback is close.. Not sure that makes sense lol..

7 December 2015, 16:01 UTC

I've nosedived twice. Luckily I ran them both out. I didn't feel much pushback both times. My guess is I just leaned to hard, though it almost felt like extreme 1.0 and not 2.0.

7 December 2015, 16:04 UTC

Same here:
https://m.youtube.com/watch?v=VkmvWqqAV3o

Sudden nosedive. Thank god for soft sand. Would be pretty painful on asphalt

7 December 2015, 16:06 UTC

@njcustom like i said man haha i pushed them gradually, slowly gaining speed. And i didnt even feel the slightest pushback. U know what im saying

7 December 2015, 16:08 UTC

@killerClownShoes wow haha did u felt any pushbacks? Im not sure if mine is 1.0 or 2.0 too

7 December 2015, 16:09 UTC

@tomtnt i nosedived on aspault and it sucks without the pushbacks as warning sign when youre speeding. Did u felt the pushback?

7 December 2015, 17:03 UTC

@smashdunk I had no pushback. I wasn't exactly pushing the board too hard either since I was carrying a gopro on a gimbal without a case and not wearing a helmet!

This onewheel had some other issues related to the battery and I sent it back to tech support for repair... they said they repaired some components (not much details) and they did upgrade it to a newer firmware than what is available via the app.

These sort of incidents are why I mainly use my onewheel for fun on beaches, trails, etc rather than for commuting on the streets.

7 December 2015, 17:08 UTC

@tomtnt i tried watching your sensor foot real close. does not look like it came off completely, but it may have been off a little? I have yet to have any nose dive issues on mine, but i have to be honest.. this shit scares the hell out of me. A nosedive on concrete at high speed has to be brutal. would love it if FM can confirm that this is a bug in some boards.

ps. what drone setup are you using?

7 December 2015, 17:25 UTC

Extreme mode has push back, right around 10-12 mphs not sure the exact speed. My guess it you're not realizing it's happening and probably pushing thru it. Once you override the push back you can easily go to far forward and nose dive. Try cruising at a slow speed then slowly up to max speed, you'll notice the board lifting closer to 10ish..

After a few nose dives I've stopped pushing thru the push back, if you do you have to realize there's really not much room for error, any little bump or shift can throw you to far forward and if you're not 100% focus you're not gonna save it...

7 December 2015, 17:33 UTC

@callenj357 i nosedived on asphalt and had cuts and abrasions on my feet knee hips and elbows. Cos i didnt had any pushbacks. Would really appreciate if anyone could help me with this issue thanks.

7 December 2015, 17:37 UTC

@parrothd im very sure that i had no pushbacks. However the first time i rode it i felt some pushbacks. The next few time i rode it i didnt felt any. Andby the way, my seller tried to show me and meddled with it manualy to change modes cos i didnt had ios. So im not sure that maybe that might be causing my board to not have pushbacks? And also why does the onewhee site state that extreme mode has no pushback. But just now i had tried many times to lean forward slowly and gain speed gradually but i still felt no pushbacks at high speeds.

7 December 2015, 17:39 UTC

You should update to the latest firmware, buy a used iphone 4s, they're around $100?..

Or barrow an Iphone and do the update. You can manually change modes without the app but how are you determining battery level?

7 December 2015, 17:42 UTC

@parrothd whata the latest firmware? I used one of my family member's iphone to download the app. It didnt promt me to update anything. And as for the battery lvl. I wouldnt know how much battery i have so i just estimate my range. And i would only normally go on short cruises.

8 December 2015, 13:25 UTC

This post is deleted!

8 December 2015, 16:11 UTC

@madsb yeah man i waa thinking the same thing too.

8 December 2015, 16:14 UTC

This post is deleted!

8 December 2015, 18:35 UTC

I have 3040, and there's pushback, I know cuz it annoys me.. Maybe it's removed in yours..

8 December 2015, 19:30 UTC

@parrothd it annoys me too

8 December 2015, 20:33 UTC

@parrothd you wouldnt know how the heck its removed right hahahaa

8 December 2015, 22:09 UTC

@njcustom is this gradual pushback the sensation that the board starts to elevate the nose and sinks the tail? if so, yes, pushback is still there in extreme/fw3056. I also hate the pushback - i hate riding with the nose elevated and trying to stop when the tail is so close to the ground.

8 December 2015, 22:38 UTC

@tomtnt yeah that's it..

9 December 2015, 04:44 UTC

So maybe i should start to be glad that mine has no pushbacks hahaha

9 December 2015, 13:41 UTC

I had an extremely painful nosedive today at approximately 11mph that sent me hard on my hip (I was riding in extreme mode). The board seemed to completely cut off the engine and stop while I was at near high speed. This sucked. I think my heel came slightly off the board, but I think the engine should never cut completely if there is some pressure on the pad at such a high speed. It doesn't make any sense. You would never want the engine to completely cut at a high speed unless there were no pressure on either side of the pad. This isn't the first time this has happened to me, but it is the first time at high speed it happened, and it makes me nervous to get back on the board. My hip is bruised pretty bad. I really hope the developers can fix this issue. It seems simple. The engine should never cut at high speed when there is pressure on either side of the pad. I can't think of a downside.

9 December 2015, 14:58 UTC

@elsup
As @Franky also replied somewhere here, these things seem to happen almost only to new riders. I am a member of this forum for some months now, and also to me it shows that all new riders talk about malfunctions on the sensor etc...

For what it's worth, I bruised my hip pretty bad 2 times in 1 week, hurt for a month!

9 December 2015, 15:23 UTC

@Polle I think I agree with you.. People seem to be pushing to hard and not knowing the limits.. I figured out the limits in the first few days.. Been over a month with no spills.. Everyone thinks it will hold their weight no matter how hard they lean, unfortunately it won't hold forever and will give out..

9 December 2015, 19:23 UTC

@elsup i think you posted your issue in the wrong place though lol

11 December 2015, 04:11 UTC

Today i rode it and nosedived at high speeds again. And i felt a little very subtle pushback when reaching high speeds. ONLY SOMETIMES (not all the times idk why) And i felt that the pushback was very easily unnoticed when cruising at high speeds. However how i fell of today was that while cruising at high speeds on the street there was sort of a curb down about a 15cm or so (sorry im not so good at describing it, hope someone understands) that i had to land, and i didnt notice the curb cos it was at night (LED light's reach isnt that far) so i rammed through and landed down the curb heavily causing the front pad to hit the ground hard (hard nosedive) and i was thrown out of the board (this time really bad cuts) due to forward momentum of course as i was leaning forward. Just imagine, theres probably no way i could have balanced the board on that sudden rough landing and not nosedived that if u got what i was describing. Is this probably like an issue for improvemtment on the onewheel's balance ability.

11 December 2015, 15:22 UTC

Don't ride at high speed.. Pretty simple..☺

11 December 2015, 19:43 UTC

ARGH.

You guys jinksts me!

This time I felt the board stop and throw me off, not nose down from pushing to far forward. Actually felt the brakes being slammed on and me thrown...

12 December 2015, 10:49 UTC

@Tonio said:

what do you guys mean by 1.0 or 2.0 exactly? My firmware is 3000 and I do have pushback.

It's the very first and old firmware. It was called 1000 and then upgraded to 2000, but we just called them 1.0 and 2.0.
So I guess it's 3.x now.
I'm still riding extreme in firmware 2000, since I only borrowed an Iphone twice (once to get it to extreme, and once to upgrade to 2000).
Pushback was added in 2000, and never removed, because it's way superior to the alternative.

@elsup said:

The engine should never cut at high speed when there is pressure on either side of the pad. I can't think of a downside.

You are right. But this really is the way the board is supposed to work. It has been tested by a few daring ones that you can ride with only one sensor engaged with no problem, as long as you don't go too slow.

12 December 2015, 23:51 UTC

On really hard heel turns my front half of my feet is completely off and the board has never shut off yet. .. fast or slow. So I wonder if it is a bug in some boards.

13 December 2015, 04:20 UTC

I have a brand-new board with firmware 3056. In Classic mode the pushback was too much, like the tail was almost dragging on the ground. I changed it to Extreme on day 2 and it's way nicer to ride, but I don't think I can feel any pushback. It vibrates when it's approaching top speed, but it gets pretty sketchy, so I can only carefully dip into the power then have to back off. I've gone off the front a few times, but I kind of like the fact that the board takes some skill to ride. I'm hoping I can get the feel for pushing it along at full speed.

13 December 2015, 04:22 UTC

@jp in 3056, extreme - doesn't the board still gradually lean its tail down as you pick up speed? That's what mine is doing.... very annoying as I hate riding with the tail oriented down.

I rode it "backwards" with the sensor foot on the back and it doesn't "sag" as much

15 December 2015, 05:54 UTC

@njcustom is this 100% true? I've never seen that anywhere before

15 December 2015, 07:44 UTC

@kelp
http://community.rideonewheel.com/topic/10/riding-tips-so-you-can-be-better-than-your-friends

15 December 2015, 14:04 UTC

@kelp 10000% true lol.. It's easy to test for yourself..

15 December 2015, 14:25 UTC

First ride last night in my parking garage. Seemed to feel some push back so I gave extra lean and the nose went straight to the ground. Luckily it's a very smooth surface so the front slid vs stopped and I stayed on. Learning to respect the board early.

15 December 2015, 16:22 UTC

@bigskyinminnie first off, gratz on your new favorite thing! Are you still in basic mode? (default on new board). I would be careful pushing through the push back in this mode. You hit the wall pretty quick and will get the nose up push back. Most find it easier to go straight to extreme mode.. which will give you some more speed and acceleration.

Definitely be careful muscling through the pushback though.. and wear helmet and wrist guards, especially when riding on concrete or other hard surfaces.

I took my board to a well maintained sports field the first few days. Very short grass makes for pretty smooth riding.. and hurts a hell of a lot less when face planting.. which i did often (usually due to over confidence and trying to exceed my current skill level). Rolling out of a nasty fall is painful on concrete!

15 December 2015, 16:39 UTC

@callenj357 thanks! I was pretty excited to get the shipping notice about a month earlier than expected. I stared out in extreme mode after reading numerous forum notes on classic being fairly limited. My frontside turns are pretty weak as I'm nervous abouut front foot lift. I dropped the tire pressure a bit and that seemed to help.
I'm guessing, after some more riding I'll have a better sense of where the limits are and yeah, I should wear some gear. Rolling out of a fall at 39yrs old isn't quite like it was at 16!

15 December 2015, 20:30 UTC

@njcustom just got mine today. ive read a lot about the phantom nosedives and thought they concluded it was due to both sensors not being 'depressed' or 'sensed' as it were haha. I was genuinely seeking info :D

15 December 2015, 20:30 UTC

@tomtnt thanks :D

15 December 2015, 21:01 UTC

@kelp I didn't know til future motion told me in an email.. Then tried it and sure enough worked..

16 December 2015, 15:24 UTC

I keep reading aobut push backs griding sounds and people injured after nose-dives. First thing I can think of is 0,5$ buzzer controlled by software! It should be configurable (could be switched off from app) and just warn rider when approaching board limit. I guess all of the buyers will accept board which is 1500,5$ instead of 1500.

Another idea - just two small wheels from skates in front bumper and 70% of injured people would be safe on concrete and asphalt in nose dive situation. Also great for transportation - you can drag OW instead of carrying it.

I sometimes think they're too busy counting $$$....

16 December 2015, 18:49 UTC

In this long thread, couldn't find a response from OneWheel, is there one? This also happened to me once. And, I have found the speed at which 'push back' occurs is very inconsistent. This has been worrisome. I grew up skateboarding and it's normal to increase your speed as you get more comfortable with your board and the road you are on. So OneWheel needs to fix this problem. And, the inconsistent pushback can be crazy making and make you lose confidence in the board. I swear the board now pushback at a slower speed than it did a few days ago. OneWheel?

16 December 2015, 18:51 UTC

@Kwok Before they get sued...they need to address this. If you are at the top limit of the boards allowed speed...why would you have a system that suddenly turns off the board balancing? That makes no sense. And, the speed at which push back occurs is definitely inconsistent in my experience.

16 December 2015, 23:14 UTC

@DFauvre Nobody wants to sue them. I'm only saying they're not doing enough to ensure customer satisfaction/safety.

17 December 2015, 21:10 UTC

no one sues skateboard/snowboard/surf companies when they go down a hill too big/steep for their own skill level and hurting themselves...

this is a boardsport but yes we should think of ways to keep ourselves safe while we get to do this amazing thing

3 January 2016, 21:28 UTC

Has OneWheel responded to this? If yes, where in this thread? I had a similar experience. I was riding in Extreme mode. I was going very slow down a flat sidewalk, I decided to come to a stop, slowed down, and was nearly stopped and the nose suddenly dropped to the sidewalk and I went flying. I thought I did something wrong getting off...then a few hundred feet later...again in Extreme mode and going SLOW on a flat sidewalk, the nose suddenly dropped all the way to the sidewalk and I went flying again. I was NOT going fast enough for 'push back' I was not turning or carving, I was riding VERY slowly. I have monitored the speedometer while riding (not recommended although I did a few times), and the board always gave push back at 12-13mph. I was no where near those speeds. I have emailed OneWheel and expect a response. I LOVE riding the OneWheel. And if it occasionally suddenly has a software error and stops auto balancing...well any of us could get killed. I want a response from One Wheel.

I have a theory, although it's not likely to as someone who has worked in high tech for decades.

Without the fender covering the wheel, sometimes a lot of gravel can built up on the top of the grip tape between the inside of one's shoe and the wheel. if this gravel (and I do NOT move my foot on the blue stripes EVER), so I do not know how this could have happened, had gotten under my shoe...maybe the blue stripes thought I had stepped off the board so stopped auto balancing. This could only have occurred if the gravel was under my shoe when I got back on to ride the second time.

I now ALWAYS check to make sure the grip tape is completely clean of any dirt, gravel, etc.

And, how do you buy the fender kit? I can't find the accessories on the RideOneWheel.com site anymore.

What I want is feedback from OneWheel...PLEASE do not make random comments, assumptions, guesses, etc. If you have had the same experience please post. If you know a solution or have heard from One Wheel please post an answer. If OneWheel has responded in this post among the 80+ responses, someone please tell me where. I can't stand reading all the typical forum BS.

Thank you and Ride On!!!
David

3 January 2016, 21:30 UTC

@Kwok They will get sued if this is actually a board software error...that's a given. And, it just happened to me twice in a row at LOW speeds. So they need to address it. Did you contact OneWheel support? Did they respond to you?

4 January 2016, 05:33 UTC

@DFauvre said:

@Kwok They will get sued if this is actually a board software error...that's a given. And, it just happened to me twice in a row at LOW speeds. So they need to address it. Did you contact OneWheel support? Did they respond to you?

Sued for sure? Wow, Im so happy to live in Europe where we cant sue, cant get sued for everything

4 January 2016, 06:35 UTC

Most people think the motor will hold you no matter how hard you lean.. which is NOT the case.. It will fail at some point..I've hit 21mph with my OW and when I fall its always my fault..

4 January 2016, 06:37 UTC

@BadWolf :smiley:

4 January 2016, 20:01 UTC

There's two issues..
pushing to hard forward and nose diving and the board randomly stopping. The randomly stopping is what worries me, I've had it happen twice. It'll get you sooner or later.. :(

5 January 2016, 17:29 UTC

I was thrown 1 month 1/2 ago. It was in a classic mode, trying to cross a small pavement, I was not going really fast. I was on concrete so I just dislocated my elbow... I am still recovering. Does anyone have a solution for this ? From what I read, there is no safe mode, and it is NOT a speed issue.

6 January 2016, 09:11 UTC

As was said on this forum already many times:

Everybody gets thrown off in their early days.
A lot of people complain that it was caused by a malfunction of the OW.
But after gaining some experience it magically doens't happen again (or people admit they were getting cocky when it happened)

6 January 2016, 16:26 UTC

@Polle What you are saying is pretty accurate.

In the beginning I got thrown of a few times and blamed on the OW, haha
Its just the matter of getting used to it and master it.

After that you will most likely not fall of for random reasons.

6 January 2016, 17:01 UTC

@kbern I will respectfully echo the past 2 posts. As I tend to do, I pushed the limits and crashed badly due to my own cockiness and over confidence. On a snowboard, it's not usually a big deal. On a OW, the stakes and the pain are much higher. Now that I know my own limits (the OW's limits are probably much higher), I'm able to cruise, enjoy the ride and so far, no random falls or "malfunctions" since.

22 January 2016, 14:12 UTC

@tomtnt when I watch your dump, it looks like you were trying to accelerate at the same time your board went through a slight depression in the sand causing the nose to dive further.

26 January 2016, 18:02 UTC

I have had a couple of similar experiences to the ones others have reported:
classic mode, moderate speed (~5mph), comfortably cruising/carving and then....straight over the falls, trying to run it out, meet the pavement, quick shoulder roll, assess the damage.

I have done enough board sports for long enough to know when I am pushing it too hard (yep, got a few of those boo boo's too) and when something else is going on. The frustrating part is that its hard to recreate this.

But, I am working on a theory that I would love feedback on if you have had this issue. Also, I think this idea would explain why this tends to be more of a noob issue. This has only happened to me when traveling at a slow-ish speed (one that a noob would tend to be going). I think what is happening is that, at that speed, hitting a rock, bump, etc is creating just enough deceleration to tip me forward off of the board but that there is not enough forward momentum for the OWs gyros/motor to kick in and accelerate out of it. I think this would explain why as you progress in riding, this tends not to happen (because we tend to ride with just a little more speed). Others agree/disagree?

PS, before you jump on the "it will get better with practice" bandwagon, I am a comfortable OW rider on many terrains (pavement, fire road, single track, beach, etc) and surface types (mud, wet leaves, hard pack, gravel, wet pavement, etc)...I get it.

28 January 2016, 07:40 UTC

@ted you mention speed, but too low of speed actually can cause the board to shut off easier since at low speed both sensors need to be pressed to keep the board active while at faster speeds you can lean on one sensor or the other and the board will stay activated.

I think the fact that the board is mechanical complicates this issue. My wife tried to snowboard but gave up after many many falls. Since snowboards are not mechanical of course the rider is at fault even though the difference between success and failure can be the difference between leaning a little this way vs not and you smack on the ground. Similarly I've found that ow is highly susceptible to falling if you lean forward too much or maybe shift your feet too much. If you are the person doing this it's hard to understand what you are doing wrong but the fact that it is mechanical opens the opportunity to assume the board could be at fault when if it wasn't you would know it was you. The only evidence I have to prove this issue comes down to experience is that the vast majority of riders have experienced being thrown and not understanding why but after much experience it rarely happens even with the same board. What changed? If you are an experienced ow rider and it is still happening to you then I suggest you contact support because maybe you have some rare defective board that shuts down while the sensors are pressed and without the nose touching down.

If you look at my post history you see I'm not trying to tow some company line. I've just been riding for 7-8 months and this is what I think I've learned.

28 January 2016, 18:10 UTC

@Franky I think we are saying the same thing. My point is that this issue is not a mechanical problem but a result of the limits of the torque/acceleration of the OW at low speeds (not a sensor issue which would be triggered only at very slow speeds: <0.5mph).

Both sensors only need to be activated below 0.5 mph which is way below the speed at which I have experienced going over the front. However, when I have pitched forward, I can find a specific reason for the deceleration (rock, bump, etc.). I think that as I hit those, my weight pitched forward (Newton' first law) just past a critical point at which the OW torque/acceleration caught up with me.

29 January 2016, 04:19 UTC

@Franky if you accelerate too fast, You will nosedive. You will not feel a pushback cause you are pushing through it too fast. The cpu thinks really fast, but it's not a super processor. Just feel the accelerometer build speed gradually not immediately.

29 January 2016, 08:59 UTC

I nosedived 4 times during my usual commute today.

I wasn't doing anything crazy -- just riding straight in extreme mode (about 8 - 10 mph) on perfectly smooth pavement. However, i did feel less pushback than normal which made the board feel a little unstable.

After each nosedive, the board completely turned off. When I turned it back on, it flashed normally (no errors). Strangely, when I checked the OneWheel app, it had been set back to classic mode.

I contacted support, and I'm sending the board back to FM tomorrow. I will post an update if I find out what the problem was.

29 January 2016, 15:24 UTC

@danny I can see how Classic mode would do that, since it maxes out at a much lower speed. So if the board had somehow been put into that mode on accident (I think there's some series of pushes of the power button that can do that, if I'm not mistaken), you could have those issues.

29 January 2016, 15:26 UTC

@thegreck It could have been by accident, or somebody could have done it as a prank because the app doesn't have any security yet :(

29 January 2016, 15:49 UTC

@thegreck I thought the same thing too. I noticed that it was in classic mode after the 3rd fall, and set it into extreme mode immediately before I started riding. After the 4th nosedive, the board turned off again and was back in classic mode.

Even if it did somehow switch to classic mode while I was riding, it should still give me pushback at 8 mph.

29 January 2016, 16:52 UTC

@danny That's scary. Yeah seems like a malfunction.

3 February 2016, 15:59 UTC

Wanna share with you about my tail dive(not sure it's the good word)...It happens sometimes(less now with experience) only on my backside turn :disappointed:
https://www.youtube.com/watch?v=3SaDyK1eYz4
Sensor Foot pressure and placement seems to be very important :smirk:

26 April 2016, 21:01 UTC

kwatts, you are the greatest, maybe put your forensic nosedive app on a new thread so everyone sees it?

26 April 2016, 21:14 UTC

That app is pretty useful..

Originally I thought the foot sensors were some sort of field sensing. They're actually pressure sensitive pads and only respond to pressure in a area 1in x 4in(parallel to the wheel) area per sensor. Explains why flat shoes are the best and how easily you can lose contact with them and nose dive...

The graphics on the sensor pad a very misleading, the sensor area is small and in the center only..

Very cool..

26 April 2016, 21:29 UTC

26 April 2016, 23:04 UTC

@parrothd - Nice! You know, i was thinking of doing a red/green for the pad sensors, will use your findings to help put the location and scale. I'll also look into doing the battery alert for the next rev, thanks for the suggestion!
@tartopom - It looks like for "Riding Mode" only three settings would stick and ones we already know (1 - classic, 2 - extreme, 3 - climb/nose up). There are some unknown bluetooth/BLE characteristics that might be there for writing ride mode settings, hard to know what to send etc without documentation.

All - There are other attributes that I didn't display in the app, let me know any of these would be of interest and I'll put them in the next rev,

Safety Headroom (some #, didn't really change, no idea what it is?)
Trip regen and total amp hours (regen is amps that were regenerated from going downhill etc)
icsu and icsv faults (?)
if OW is charging (t/f although never seemed to change)
battery low flags at 5% and 20% (will add this in per @parrothd request)

I'll also plan to add tasker integration.

26 April 2016, 23:33 UTC

Battery alert at %50 or whatever level you want would be awsome! I'm always worried on my trips I'm not gonna make it back.. Lol..

27 April 2016, 01:12 UTC

@kwatts Safety headroom?? Be interested to find out what that one is.

27 April 2016, 01:33 UTC

@kwatts Would you mind making an IOS app? I'd love to have this data, especially total miles and hours.

27 April 2016, 04:32 UTC

@dcosmos said in Thrown off after nosedive with no pushback warning (nose dive, nose-dive):

@kwatts Would you mind making an IOS app? I'd love to have this data, especially total miles and hours.
My question too. And possible speed tracking without using gps.

27 April 2016, 05:34 UTC

@dcosmos If only I could make apps on iOS as quick as Android, I would (this app took me only a few days). If there are any iOS devs that are interested in making a similar app let me know, I'll pass on the Bluetooth deets and protocols I use.

27 April 2016, 08:21 UTC

@parrothd said in Thrown off after nosedive with no pushback warning (nose dive, nose-dive):

Battery alert at %50 or whatever level you want would be awsome! I'm always worried on my trips I'm not gonna make it back.. Lol..

I Vote for the 50% vibration alert, so we can know that we are halfway and we should come back :)
Also the 20% and 5% flags are useful :) keep them
I'd like also to see the regen so we could check if it is really an interesting feature or not.

27 April 2016, 09:10 UTC

@Tartopom

Could be risky only to pay attention to a 50% alert, as maybe you went downhill for the first 50% of the battery and strand half way going uphill!

27 April 2016, 09:17 UTC

so maybe something alerting you at each 25%....one vibraiton at 75% battery left. 2 vibrations at 50%, 3 at 25% and 4 at 5%

27 April 2016, 13:29 UTC

@kwatts is the Note 4 not compatible with this app? I notice in the app store it says not compatible.

28 April 2016, 00:16 UTC

@Tartopom I like that idea (vibe counts based off %). I'll plan to do that + also see what it takes to work with tasker so that can be used to trigger actions etc based off the stats.
@tony420121 I set the SDK minimum level to Android 5.1 or higher - next release I'll tick that down and allow more versions of Android (4.4 or 5.0). I think 4.4 is flaky with Bluetooth so need to test it.

Hoping to get a release with these features out in the next couple of days.

28 April 2016, 05:52 UTC

Could have been useful last night, I ran out of juice just 100m from home :-P

28 April 2016, 23:02 UTC

I'm curious if anybody has filed a lawsuit vs. these guys yet?

29 April 2016, 01:10 UTC

@Tartopom posted an update with battery alerts, it should be posted by now on google play. You have to enable it through settings in the app. Let me know how it works for ya.

I took an OW fall today, a taildive so it was ass meets asphalt. It was so painful I almost puked. I got logs and will see what happened later, still miffed at the wheel.

29 April 2016, 01:12 UTC

@tony420121 try now, I set the min SDK version to Android 5.0

29 April 2016, 01:15 UTC

@powder Who are "these guys"? If you're referring to Future Motion, why are you asking, and why would they?

29 April 2016, 03:16 UTC

@kwatts dude, what are you doing with all these falls, really it shouldn't be happening that often. What kind of shoes are you wearing?

Have you tried sending it in to be checked out, mine started acting weird at low speeds, growling and chattering and kicked me off a few times. My OW had a loose something which was repaired..

29 April 2016, 03:22 UTC

Thanks for the alerts, is there a away to keep the app running in the background? Mine seems to close and disconnect when switching up something else, or is that where tasker comes into play?

29 April 2016, 08:38 UTC

@kwatts Thanks man! I installed it already and activated the vibration feature, I wil give it a try tonight :)
I know what you mean with falling on your coccyx, I had the same experience several times since I learned snowboarding few years ago :P so now I'm always wearing an AZZPADZ for snowboarding in icy condition. worst injuries are always at low speed on had snow...for the ow, I did taildive 2 times yesterday but was able to control it, so it's ok :)

29 April 2016, 14:47 UTC

@kwatts thank you!

29 April 2016, 18:49 UTC

@kwatts I rided the ow this afternoon from 100% down to 7% and I didn't felt any vibration, never... the phone is in my chest pocket in my jacket so I should feel it.
I can't explain if it didn't worked or if I didn't feel.
What I can say is that the phone vibrate when I start the app. Nothing more.
I have 3 others suggestions...

Can you rename the mode number with their real name? Extreme would be better than mode 2.
Maybe add the possibility to associate a sound alert for battery threshold?
Miles means nothing to us poor European people...
Maybe add timestamp with the log file?
Thank you and keep up the good work!
:-D

29 April 2016, 20:08 UTC

You probably need to keep the app open and running, if you lock the phone or change apps it'll close...

29 April 2016, 22:57 UTC

I let it ran open but my phone lock when I close the cover. Nevertheless I don't have this issue with other GPS tracker for example. If other people can try, it could be great :-)

30 April 2016, 04:26 UTC

I had an accident Sunday and finished in an ambulance to the hospital suddenly the system of the ow collapsed don't remember the speed but was riding fast nose pointed down and crashed on the Tarmac as a result I have acromioclavicular luxation grade 2 today was the first day I could left from home for a few minutes walk, recovery is slow and painful and will last some weeks apart a bulge formed by the pressure of a bon that will remember me the blow forever. I don't think I moved the foot from the pressure foot pad as I never do it and one thing is sure, no push back happened at all (ridding Extrem mode). I said FM they should revise the software or hardware of the ow, they say I must be careful with the shoes I use and how I distribute the weight on the ow. They will check my ow for free they pay all if they find something I pay the transport if they find nothing. Expenses are secondary here what I want is to ride safe and enjoy it otherwise it is better to park the ow forever. I love ow but looks like the product is incomplete yet. Everything happened so fast and blow was so hard that to remember little details is not easy but since I read the messages above I haven't any doubt FM have to make a deep revision of the system and when they have found the solution update our machines as well. Safe ride!

30 April 2016, 04:55 UTC

@to-moto Sorry to hear of your accident. Unfortunately, I think the only revision they could make that would prevent this type of thing happening is to add a few more wheels, and then it would just be a skateboard.

Nosedives can occur when you put too much weight on the front, which makes it impossible for the motor to compensate, which it attempts to do by speeding up. But if your weight isn't equally distributed on both sides of the wheel, instead of leveling the board, you are instead thrust onto the pavement.

I hope you come out of your injuries okay and are able to ride again. If so, another user had some great advice on how to properly ride so that this won't happen: imagine an invisible line coming straight up from the wheel, and try to keep your head in line with it.

Don't lean forward to go, just push down with your front foot, being sure to balance the back end with your other foot. Keeping your head directly above the wheel helps you do this.

30 April 2016, 08:05 UTC

What you say sounds reasonable to me. Thank you for the comments. I don't have more questions. Just a suggestion. Maybe metallic bumpers will be more safe for those cases the rider doesn't proceed properly (humans make mistakes, quite often by the way) and nose dive finishes happening, on the tarmac for example. I think would be better bumpers slide than crash... Safe ride!

30 April 2016, 15:57 UTC

It looks (and sounds) to me like you were going to the point of pushback and back again several times before the wipeout. Then you accelerated so aggressively to pass the bikes that you couldn't have felt the pushback. I have done this and the amount of weight shifting to the front to get that kind of acceleration makes it impossible for the board to push back in a significant way. This is just my humble opinion. I hope that it helps.

30 April 2016, 16:10 UTC

Gotta respect the push back, after a few crashes I rarely go past the push back. It's far easier to recover from potential falls when going 10, than 15, not to mention the impact..

30 April 2016, 16:32 UTC

@to-moto I'm not sure that would help, though, since when you're off balance and shift your weight to the front of the board, it's purely a downward motion, straight into the ground. A metal fender would just make a bigger dent in the pavement when you nosedived.

But hey, it could be worth testing. You never know.

30 April 2016, 16:49 UTC

@Kwok I had the same idea about the small wheels in the front bumper! Makes sense to me but some people would not want to trade any clearance for it. I don't think that FM is too busy counting money to worry about safety or customer satisfaction. Their customer service is exemplary and they are constantly innovating to stay on top.

30 April 2016, 17:46 UTC

@to-moto with all respect,I think this should go To the accident log post :-)

30 April 2016, 22:15 UTC

Here are my 2 cents.

The foot pad sensors are too small which is causing the vast majority of these "no pushback nosedives."
Most people ride any board whether it be skate, snow, or surf, in a bit of a duck stance with their feet pointing outwards. The OW has foot sensors that are completely perpendicular to the board. This means if your front foot moves even a tiny bit or you put more pressure on the outside of your foot while riding, the foot sensors disengage and the OW nosedives.

Larger foot pad sensors would eliminate 90% of these accidents.

30 April 2016, 23:26 UTC

@to-moto
How about roller blade wheels mounted horizontally on front.
I too had a bad nosedive and messed my elbow up. Extreme mode has dumped me every time ive used it. I will use classic mode when I decide to get back on. They want you to pay shipping which is about 100 dollars. They offered to look at it for me too. I think they really need to adjust the modes or offer more variance and fine tuning of the modes. There is absolutely no pushback in extreme. This is dangerous! They need to mitigate or someone may decide to litigate!

30 April 2016, 23:54 UTC

@to-moto
Just wanted to add another thing. I seperated my shoulder 20 years ago on a mountain bike and hit pavement. It was an AC 3 which is worse. I had surgery for it. The 3 and 4 is when the clavicle comes out. Consider yourself more fortunate than me if this helps any. When you heal up get some dummbels and build that muscle up around the shoulder. I take gloucosamin chondroitin and cats claw every day and this helps. Hang in there.

1 May 2016, 00:40 UTC

This post is deleted!

1 May 2016, 01:04 UTC

@powder I was out riding this afternoon along carving turns down a quiet neighborhood street like I normally do at 4-6 mph. The motor suddenly stopped and I was thrown over the front. That is the First time this has happened to me while the OW was moving at a reasonable speed but it sounds like this is a common event.

1 May 2016, 01:10 UTC

Would love an IOS app, but, unless you have a jail broken iPhone, apps have to be put through the iTunes AppStore process, which last I knew took forever... FYI. Best for FM to take some notes and release these features in an update for us IOS users.... Plzzzz :)

1 May 2016, 10:11 UTC

@thegreck not if shape is designed for it. Like the metallic protection parts on the bikes and or motorcyclist garments specialy designed for sliding when a fall happens.

1 May 2016, 10:34 UTC

@wheeler sorry abt your ac3. Actually am going to visit the specialist Wednesday. I don't like the quite important swelling on my shoulder because the collarbone pressure. I fear it is a grade 3 or so... Hope am wrong.

1 May 2016, 11:04 UTC

@wheeler am in Catalonia Spain shipping from/to here $350. I think they are investigating but to recognize it means to recognize a problem which means accepting responsibility and this is little bit dangerous for a company that sells such a kind of product. Am sure sooner than later they will find the solution. In the meantime it is better to ride with as many body protections as possible. At least as many as for riding a bike for example. Maybe when am able to ride again they have found the solution in the meantime. Hopefully.... Cheers!

1 May 2016, 19:16 UTC

@wheeler I do not Work for OneWheel. I run my own site and Youtube "We Ride Onewheel" Info and fun stuff for the Onewheel community. ( Clubs Coming Soon )

2 May 2016, 02:26 UTC

@thegreck
Is elevated mode more safe than extreme?
Maybe it keeps you more conscious of lewning back?

2 May 2016, 02:47 UTC

@wheeler I find Elevated to be a personal preference, but you should try it out because it might make you less likely to put too much weight forward, or at least make you more conscious of doing it like you said.

2 May 2016, 03:13 UTC

@thegreck
Ive been wanting to see how elevated is. I will test it on the soccer field first. I wish there were more modes. I keep checking the app store for an app update. Hopefully they'll add a mode above classic.
I lack speed discipline and eat it on extreme too much. You really have to stay centered. If you lean too far ober that center point, like most have said you will be picking pebbles out of your palms.

2 May 2016, 05:43 UTC

@Tartopom Fixed the battery alert issue and just pushed the update. It should now work with the screen turned off or locked (just tested it). I have to admit, it's a cool idea/feature, I spend less time looking at the screen now when riding to see the battery stats (which is also safer).

2 May 2016, 05:55 UTC

@parrothd Does it still disconnect when you turn off your screen? That shouldn't happen, it should keep running.

As far as falling, I'm going to try different treads. The shoes I'm wearing are hiking shoes or tennis shoes - hiking shoes seem to be better. It looks like one of the foot pads is a bit on the sensitive side, it's detecting my foot coming off then the OW is going down.

2 May 2016, 07:54 UTC

@kwatts Great :) I will try it in the coming days. right now it's raining....so I prefer to not ride under rain :) Have you considered my feedback for further improvments? :) it sound stupid, but at first I don't know "mode 2" was extreme for example, it's not obvious ;)

2 May 2016, 08:58 UTC

@wheeler , be one with the board. I am skateboarder/snowboarder/surfer. I have nosedived and ate it only once. Knock on wood. But I have nosedived only a few times and caught my self (every time I either accelerated too fast or was turning going uphill slowly and disengaged one sensor pad) But I can feel and hear the motor when I gets to the limit. "Know your board, know the motor, and let it be an extension of you." That should be my quote line. Lol

2 May 2016, 13:34 UTC

So as an iPhone user I'm curious what my options are here, if I buy a used android phone, could I just connect to my board via bluetooth? without activation? or buy an android watch(without the phone)?

2 May 2016, 14:19 UTC

@No
You dont have to activate it. I use an ipod touch and have also connected with an ipad. I dont have any mileage stats though. I hope that stat is keeping track in the onewheel hardware. Id be curious to see the mileage.

2 May 2016, 14:28 UTC

@wheeler thanks, I just found this thing http://www.ebay.com/itm/like/281960634611?lpid=82&chn=ps&ul_noapp=true

Super tiny, and super cheap, might pick one up

Edit: cheaper here, double checked and it does have bluetooth http://www.amazon.com/gp/product/B00LDMYZB4/ref=ask_ql_qh_dp_hza

2 May 2016, 14:30 UTC

@kwatts remember you only need 1 sensor activated above .5mph...

I think flat shoes are the best, Toms, or other skateboarding shoe. Try keeping below 12mph. I rarely push thru or hit push back in extreme anymore, unless I'm prepared to bail.

2 May 2016, 16:53 UTC

@Tartopom Yep going through the list, keep them coming.

2 May 2016, 16:55 UTC

@wheeler Any Android device with Bluetooth should work, just make sure it's running Android 5.0 (lollipop) or higher - early versions were buggy.

3 May 2016, 09:29 UTC

@kwatts Hello :) just tried your new update last night and it worked like a charm! I got vibration warning when I reached 75%, 50% and 25% :D it's a great addon :) thanks for having implemented it!
In fact, I think that with very few cosmetic changes, your apps will be better than the one wheel official one ;)
now I feel that I'm missing stats on my session.
So, it would be great to have top speed, average speed, distance ridden, and why not a trace on a map ;)
I know it's huge work, just giving my idea, then it depends where you want to push this apps.
But obviously, soon it will replace the official one :D

11 May 2016, 16:24 UTC

@sonny123 When i ride i ride I drive at full speed and i dont want to worry about the technology fail. Dont care about wearing safety equipement I just know how to fall ;) lolll

11 May 2016, 16:29 UTC

@charge360 said in Thrown off after nosedive with no pushback warning (nose dive, nose-dive):

@sonny123 When i ride i ride I drive at full speed and i dont want to worry about the technology fail. Dont care about wearing safety equipement I just know how to fall ;)

Good luck with that!

11 May 2016, 16:37 UTC

@charge360

Dunno about safe but sure looks fun. Not for all terrain though..

Have you looked into Yuneec E-Go?

Absolutely love that board...

11 May 2016, 16:37 UTC

@charge360 I'll buy your broken onewheel, how about $100?

11 May 2016, 17:00 UTC

I'm digging my OW, I might have to get this thing too!

@charge360 said in Thrown off after nosedive with no pushback warning (nose dive, nose-dive):

this is the most safe product for my http://www.leiftech.com/product/leif/ forget the onewheel for me too dangerous

11 May 2016, 17:08 UTC

@thegreck I would just not as good/quick in development for iOS apps, that being said, if there are any iOS devs out there that want to give it a go I can provide the connection level details to the OW

11 May 2016, 17:12 UTC

@sonny123 said in Thrown off after nosedive with no pushback warning (nose dive, nose-dive):

E-Go

E-Go is so cheap i but it last summer and stop working after 1 month

11 May 2016, 17:13 UTC

@parrothd loll sombody have said that my onewheel is broken?

11 May 2016, 17:32 UTC

@Tartopom Thanks! Yeah I'll look into that. It should be reading the initial state of the lights and set accordingly.

11 May 2016, 20:28 UTC

@charge360 Leiftech board and onewheel are unrivalled...I come from the freebord community and Unfortunately my english spoken is too crappy so I don't take the time to explain correctly...just a few things:
#one or two people are dead riding a freebord (head trauma due to heel turn mistake.)
#what is a leiftech board?
It's a motorized freebord.
#leif board is not an off road board.
#with a onewheel the world is your playground.
#good luck to take control of your future leiftech motorized freebord but I hope you'll enjoy your ride !
And just for fun:
http://www.dailymotion.com/video/xavcdr_farmer-s-ride_sport
See ya dudes!

11 May 2016, 21:25 UTC

@fabuz You're the best, man.

11 May 2016, 21:33 UTC

@charge360 honestly if you think that a motorized freebord will be safer, you are just believing in Santa ;-)
I'm an avid snowboarder living in mountains, 10 min from the slopes to be right. As I was looking for a way to snowboard when snow is gone I had a look at the freebord a long time ago and what I saw is that if you catch an edge the tarmac will be really less forgivable than the snow. So yes, technically you can't get a nosedive, but for me, just for the fact that we can't go more than 25kph on the onewheel make it far more safe than the leaf... I'm practising also e-longboard, mine can reach around 60kph on flat ground, honestly falling at this speed is not an option, and thinking that your knowledge about "tuck and roll" will save you is just a dream :-P
If you want to avoid problem, just wear safety gears, don't ride above your limits, and accept the risk of injury that come with any board sport.

11 May 2016, 21:37 UTC

@fabuz said in Thrown off after nosedive with no pushback warning (nose dive, nose-dive):

http://www.dailymotion.com/video/xavcdr_farmer-s-ride_sport

I know that for le leifboard. For the one wheel you dont die but you crash because of the electric failure

11 May 2016, 21:38 UTC

@Tartopom the problem for the one wheel it that there are a possibly stop engine at top speed that cause crash.

11 May 2016, 21:41 UTC

I really like the one wheel but i dont accept a problem like that. I can accept of it does't happen to me but it happen without reason. I dont trust one wheel anymore

11 May 2016, 21:41 UTC

great video :)

11 May 2016, 23:14 UTC

This post is deleted!

12 May 2016, 08:12 UTC

@charge360 And it will be the same with the leaf...the motors can always locks, this will result in crash too.

12 May 2016, 08:17 UTC

@kwatts great :D I didn't checked but have you renamed the name of the modes? :)

12 May 2016, 10:33 UTC

@Tartopom here is my question to leiftech: ok but what happen when protect is activated ? everything stop? it pretty dangerous when it stop and i downhill a hill?
J’aime · Répondre · 9 mai, à 22:53
LEIF - Snowboard Everywhere.
LEIF - Snowboard Everywhere. no it doesn't stop, just coasting. If you are bombing hills, the absolute best thing to do would be to slide. Even if electric braking still worked at 30mph, you would fly 'over the handlebars'. Sliding to speed check or stop puts your body in a position to resist that force pulling you forward when you brake downhill - comfortable, fun and reliable!

anyway the board can't stop brutally like onewheel you can eject and also with this board you can break without energy just like a snowboard. riding on the side

12 May 2016, 10:36 UTC

@charge360 Yes and No....in some condition motors can lock, axle problem, little stone in the transmission...it happened to me one time, a little stone has been taken between the belt and the gear. but once again, the worst with the leaf, in to catch an edge. I happened to me few times while snowboarding, and this is something you don't want on concrete :)

12 May 2016, 10:36 UTC

some mile before my crash I have some kickback like you drive on beginner

12 May 2016, 10:36 UTC

@charge360 sorry it was for @kwatts not you :)

12 May 2016, 10:37 UTC

@Tartopom the leif have two motor ;)

12 May 2016, 10:39 UTC

@charge360 yes :) I'm sure it will be an amazing product :) I just want to point out the fact that you will not be more safe on the leaf than on the OW :) wonder also if they put a weight sensor on the leaf? seems to be the new trend and requested by laws

12 May 2016, 17:57 UTC

@Tartopom Yep those have been named (1 - Classic, 2 - Extreme, 3 - Elevated)

12 May 2016, 18:39 UTC

@kwatts Perfect ! I didn't checked yet because to see the mode you have to connect the board ;-)
Présentation suggestion, put important information such as battery life, at the top and in bigger/bold ;-)

12 May 2016, 18:49 UTC

The app works great, maybe make 1st screen have big font battery %, miles and speed really big, second screen for all other details.. :)

13 May 2016, 17:23 UTC

@parrothd All great ideas. Thing is, sadly, I'm not an UI person - if there is anyone here that is, and can do the mock ups and graphics, we can get this from a bad science project UI to a thing of beauty ;)

14 May 2016, 12:30 UTC

@kwatts
The line 'battery cells' gives 2.23. What is this exactly?
Probably is about balancing the cells, but Does IT need to be always 0.0?

14 May 2016, 18:20 UTC

@kwatts tried the new features of the app today :-) failed miserably to switch to kph from mph, but it's maybe my fault.
Also go an issue where it didn't show battery percentage at the beginning but eventually came after some time.
Except that it's great :-D
The vibration steps are really a nice feature! :-D

16 May 2016, 19:18 UTC

@kwatts said in Thrown off after nosedive with no pushback warning (nose dive, nose-dive):

@parrothd All great ideas. Thing is, sadly, I'm not an UI person - if there is anyone here that is, and can do the mock ups and graphics, we can get this from a bad science project UI to a thing of beauty ;)

Lol....You and I are the same for UI, functional, not pretty.. :) ..

The latest update is perfect.. :)

20 May 2016, 18:46 UTC

@parrothd Check out the latest update and let me know what you think...

20 May 2016, 18:49 UTC

@Polle That, I think, is the AMP's for each cell. I'm really just displaying what I can get, still trying to figure out what it means - but as @parrothd found the battery cell stat can be used to see if the batteries need to be balanced. If you see different amp's across the cells when it's charging (you can still connect to the OW when it's charging) then it needs to be charged overnight.

20 May 2016, 18:55 UTC

@kwatts the app looks great, I haven't tested it yet, I fell on my ass the other day and still sore..lol.

21 May 2016, 19:02 UTC

@kwatts great update, May I suggest you to add a new feature? Keeping the top speed of the current session would be great because very often it's not easy to check phone while riding but sometimes it would be nice to be able to check the law speed I took after a ride ;-)

23 May 2016, 08:24 UTC

@kwatts ok thanks.
I will plug in overnight and check if it says zero after...

2 June 2016, 22:28 UTC

@kwatts just want to know if you modified something for the kmh settings? I still have to select them again each time I scan for the onewheel of the speed display remains in MPH.

3 June 2016, 18:29 UTC

@kwatts just an FYI, looks like the formatting is off on my Nexus 6, I can't scroll down to see the connect stats area and the lower fields below motor temp ..

0_1464978565529_Screenshot_20160603-090333-768x1365.png

3 June 2016, 22:27 UTC

@parrothd same thing on my ASUS ZenFone 2 :-)

23 July 2017, 23:25 UTC

@kbern Its been a couple of years since you posted, and I have the OW V2, not v1 and had almost same situation occur. Under 12 mph, climbing very slight incline (just a little bit steeper than flat street) and I had just come out of a 90 degree turn, carving right. Nose dive that caused me to "superman" forward on my wrists. (lucky I was wearing one wrist guard and an apple watch, which saved me) Anyway Carla at OW (I called support) thinks I was just "on it too much" but I am wondering if a battery cell malfunctioned. I've seen drones do that. Did OW every shed any light on this for you?

7 June 2018, 16:59 UTC

@kbern when your trying to get past the cyclist you are really pushing it.
So you probably pushed right past the limit.

1 October 2019, 23:35 UTC

My OW nosedives all the time with no pushback on 3-4 degree inclines...