OneWheel suddenly dropped to the ground...

3 January 2016, 21:32 UTC

I was riding in Extreme mode.

I was going very slow down a flat sidewalk, I decided to come to a stop, slowed down, and was nearly stopped and the nose of the OneWheel, suddenly dropped to the sidewalk and I went flying.

I thought I did something wrong getting off although I had yet to even start to get off...then a few hundred feet later...again in Extreme mode and going SLOW on a flat sidewalk, the nose suddenly dropped all the way to the sidewalk and I went flying again.

I was NOT going fast enough for 'push back' I was not turning or carving, I was riding VERY slowly.

I have monitored the speedometer while riding (not recommended although I did a few times), and the board always gave push back at 12-13mph. I was no where near those speeds. I have emailed OneWheel and expect a response. I LOVE riding the OneWheel. And if it occasionally suddenly has a software error and stops auto balancing...well any of us could get killed. I want a response from One Wheel.

What I want is feedback from OneWheel...PLEASE do not make random comments, assumptions, guesses, etc. If you have had the same experience please post. If you know a solution or have heard from One Wheel please post an answer. If OneWheel has responded in this post among the 80+ responses, someone please tell me where. I can't stand reading all the typical forum BS.

Thank you and Ride On!!!
David

3 January 2016, 21:53 UTC

Sounds like user error to me..at low speed you need to be on both sensors .. High speed only one but I still recommend staying in them both..

3 January 2016, 22:31 UTC

sounds like your battery died?

5 January 2016, 17:37 UTC

I had the same issue, it is not a speed problem, it is a basic OW technical malfunction. From all the stories I suspect the sensors to be the source of the nosedives...

5 January 2016, 19:27 UTC

Agreed with @njcustom - this sounds like user error - i.e. foot losing contact with one (but not both) of the sensors. Once speed was reduced below the single-sensor threshold, the board shut down as designed.

6 January 2016, 09:14 UTC

Did you wear the same shoes as always?

29 January 2016, 06:57 UTC

This post is deleted!