Pint not connecting to Android app

Technical Support Forum
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  • D
    DanMN 2 October 2020, 21:20 UTC

    I switched from my iPhone (which broke) to a cheap Moto E (2020) today. I for the life of me can't get the app to connect. Sometimes it lists the Pint on the home screen, but its greyed out and won't connect. If I go into Bluetooth settings, I can pair the phone to the OneWheel with pin 000000, but it doesn't help with the App.

    I'd really like to stop lugging my iPad in a backpack to record my rides. Anyone have any suggestions?

  • D
    DanMN 3 October 2020, 00:09 UTC

    Figured it out. The iPhone app was still connected on my iPad, as soon as I force quit the app, the Android app picked up and connected.

    Maybe the app should have instructions identifying that the board you are trying to connect to is already connected to an app to save this frustration.